Good for storage, but not easy to use beyond that
May 26, 2021

Good for storage, but not easy to use beyond that

Kadidia Cooper | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Box

Our organization has been using Box for about 5 years now. We use it across the entire organization though not consistently, unfortunately. The biggest drawback to using it more often and more frequently is the ease with which documents can be edited at the same time by multiple users in Google Docs, for example. The ability to control who shares documents with whom is the biggest plus for us. Unfortunately, Box does not provide HIPAA compliance unless you are at a certain contract level or user size. We are a high-growth company meaning we currently share folders with outside users during the acquisition process. After acquisition, these users transition to employees and it is not easy to transition their accounts from an outside user to a managed user, especially when email addresses change.
  • Lock down document access.
  • Limit document sharing.
  • Limit document editing.
  • Editing is difficult within Box.
I have used Sharepoint before and the functionality and cleanliness of the interface is much better, especially for collaboration and editing of documents.

Do you think Box delivers good value for the price?

Not sure

Are you happy with Box's feature set?


Did Box live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Box go as expected?

I wasn't involved with the implementation phase

Would you buy Box again?


It's a well-suite for storage. It is really not well-suited for collaboration and editing like GoogleDocs or Sharepoint.