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Overview

What is Box?

Box is an online cloud content management solution that caters to individual users as well as businesses.

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Recent Reviews

TrustRadius Insights

Box is a widely used platform that offers file syncing, storage, and collaboration capabilities to various organizations. Users across …
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BOX review

10 out of 10
December 27, 2022
Box is very useful to share the file across the clients & team mates in a easy way and we can store so much in cloud in different folder …
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Pricey

1 out of 10
March 02, 2022
axaxaxaxaxax Our app integrations let you open, edit, and save files without leaving Box, so your teams can get their best work done. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Document management (21)
    8.6
    86%
  • File sync, storage & archiving (22)
    8.2
    82%
  • Security, risk management & information governance (23)
    7.8
    78%
  • Content search & retrieval (21)
    7.4
    74%

Reviewer Pros & Cons

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Pricing

View all pricing

Business Starter

$5

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Business

$15

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Business Plus

$25

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.box.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 Per Month (Paid Annually) per user (minimum of 3 users)
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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

7.8
Avg 8.2
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Product Details

What is Box?

Box provides businesses with the Content Cloud — a single, secure platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Box aims to help people work securely from anywhere, and integrates with business tech stacks across 1,500+ best-of-breed apps. According to the vendor, Box is used by 100K+ of organizations, including AstraZeneca, JLL, and Nationwide. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific.

Box Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Artificial intelligence
  • Supported: Mobile support
  • Supported: Integration

Additional Features

  • Supported: Secure e-signatures
  • Supported: Unlimited e-signatures

Box Screenshots

Screenshot of In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.Screenshot of Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.Screenshot of Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.Screenshot of Integrate your tech stack across 1,500+ best-of-breed apps.Screenshot of Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.Screenshot of Create workflows in minutes, so you spend more time on what matters most.Screenshot of

Box Videos

How Box simplifies work
Box tips and tricks for working remotely

Box Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesBengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish

Frequently Asked Questions

Box is an online cloud content management solution that caters to individual users as well as businesses.

Box starts at $5.

Dropbox, Egnyte, and Google Drive are common alternatives for Box.

Reviewers rate Document management highest, with a score of 8.6.

The most common users of Box are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(719)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Box is a widely used platform that offers file syncing, storage, and collaboration capabilities to various organizations. Users across different departments rely on Box on a daily or weekly basis to securely share and organize files. The platform has gained popularity for its reliable performance and robust security features, allowing users to confidently share sensitive information across departments.

One of the key use cases of Box is as an alternative to Google Drive, offering a secure way for students to share assignments and lectures. Additionally, Box provides deep integration with both Mac and Windows OS, making it a collaborative tool for sharing documents within an enterprise. Users appreciate the platform's security protection and great admin tools for collaboration management. They find it easy to share large data among multiple people, making it ideal for universities, associations, and enterprises to share documents and media on the cloud.

Furthermore, Box serves as a central storage and sharing platform for documents and collateral across multiple teams and divisions within an organization. Its ability to maintain the privacy of confidential data makes it essential for research organizations. Box is also widely used in internal and external projects to enhance collaboration through easy-to-use, intuitive, and quick file sharing capabilities. It acts as a repository for legal and financial documentation, providing security and meeting organizational needs.

Not only does Box offer secure cloud storage options, but it also serves as a backup solution by automatically syncing important files across devices. It is integrated with other software systems to enhance workflow efficiency and enable quick file attachments to transactions. Users value Box for its reliability and ease of use, particularly for businesses of all sizes that require convenient and centralized storage solutions.

Many users appreciate the ability to invite collaborators from outside their organization, providing convenient and secure file sharing options. Moreover, Box is highly valued for its granular access control feature, allowing users to provide specific individuals or teams with access to certain folders or files.

With advanced features for co-editing documents, enabling electronic signatures, and providing classification options, Box is recognized as one of the top cloud management software options in the market. Its collaboration capabilities make it easy for individuals and teams both inside and outside organizations to work together and share files effectively.

Box has found significant use in various scenarios. It is employed for managing files between clients and receiving design files for projects, facilitating seamless collaboration between teams, customers, partners, and vendors. Additionally, Box plays a crucial role in protecting sensitive files with advanced security controls and intelligent threat detection.

Users find Box to be a time-saving tool that allows them to focus on what matters most. They rely on Box for collaboration, which makes it easy for individuals and teams both inside and outside organizations to do their best work.

Box has solved the problem of batch file creation and curation by providing users with easy access and viewing of files without the need for user accounts or logins. It has also successfully resolved device storage issues, offering the ability to lock and secure files. Moreover, Box has been implemented for Robotic Process Automation projects, allowing users to securely process files from any domain within their network.

The platform has effectively addressed the challenge of sharing files internally and externally. Users have been able to store and share files across wide teams, especially during remote work situations. Box has also been used to store contractual information, integrating with tools like DocuSign and Conga to ensure secure storage and access.

Additionally, Box has been utilized for sharing relevant information among global sales, business development, marketing, resellers/distributors, overcoming difficulties caused by firewalls and credentialing. It serves as a sales portal for distributing sales and marketing collateral to internal sales teams and third-party brokers, facilitating collaboration and direct sharing with customers.

Multiple departments and teams rely on Box as a central repository for storing and collaborating on content, replacing SharePoint or internal shared network storage gradually. It is also a go-to solution for secure file sharing between various groups within a company and with outside firms and customers to ensure compliance with HIPAA requirements and privacy regulations.

Box finds application in many specific use cases. For instance, a Project Management Office relies on it to provide project management templates and support documents that enable easy access for remote team members. Similarly, it is frequently used by hiring teams to upload candidate documents, providing a centralized location for easy access.

Universities make extensive use of Box as it provides students and faculty with a cloud storage solution for storing and sharing files securely. Additionally, virtual organizations rely on it to securely share files among co-workers and clients, with accessibility from all devices and systems.

Overall, Box is a versatile and reliable tool used across various industries and departments for file storage, sharing, collaboration, and securing sensitive information. It facilitates seamless workflows, enhances productivity, and ensures data privacy and security.

User-Friendly Interface: Users have praised Box for its user-friendly interface, with some reviewers stating that there is no learning curve involved in using the platform. Many users find the user interface to be clean and intuitive, making it easy to navigate and perform tasks efficiently.

Efficient Organization: Box offers excellent organization features according to users, allowing them to easily create folders and upload files. The ability to create folders and sub-folders enables efficient organization of large amounts of information. Users appreciate the structured and intuitive way Box helps keep their files organized.

Seamless Integration with Third-Party Apps: Users appreciate the seamless integration of Box with third-party business applications. This feature simplifies their workflow and enables seamless collaboration with external parties. The sync feature particularly saves users time and effort by automatically syncing their design files locally on their computer while also backing them up on Box.

Many users have found the user interface of Box to be confusing, unintuitive, and not user-friendly, which has made tasks difficult for them. They have expressed frustration with the layout and navigation of the platform.

Several users have encountered difficulties with the syncing process in Box. They have reported experiencing slow syncing, encountering issues when files sync in the background, and dealing with delays in file synchronization.

Numerous users have expressed dissatisfaction with the limited space options available for non-paid subscribers in Box. They feel restricted by the lack of storage capacity and are unable to add or sync large files due to file size limitations.

Based on user reviews, the most common recommendations for Box are:

  • Users recommend trying out Box during a trial period to see if it meets their needs.
  • They advise exploring the full menu of features offered with a subscription.
  • Users suggest considering compatibility with institutional accounts, especially for organizations that require integration with existing systems.

Overall, reviewers find Box to be effective for staying organized, securely saving and sharing files, and collaborating with colleagues. They appreciate its user-friendly interface, security features, and suitability for various storage needs.

Attribute Ratings

Reviews

(1-25 of 151)
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Score 9 out of 10
Vetted Review
Verified User
When document management system is required in any industry, Box can be used because it has no limit in usage scenario and best part is that Tool is supported in all the devices. So any document can be accessed from anywhere from any device, so on site this is so useful. Layout is very simple so everyone can easily use this
Score 8 out of 10
Vetted Review
Verified User
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative.
Leon Prather II, CTS | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
If you need to create a wiki-style reference for a team, this can be very useful. Box notes are a great way to do this, and links to your files make for rich content. One use might be to think of Box Notes as README files like the ones that accompany software applications.
Innsu (Daniel) Kim | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
- Daily scenarios, such as saving and editing work files that I work on
- Requesting for other workers to review my work and to edit as necessary
- Forgetting to bring my work laptop somewhere and being able to access important files without worrying about carrying my work laptop around everywhere
- Accessing files from my mobile device in situations when I am not able to access my work laptop
Ehud Lehavi | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
For my needs, they are satisfactory. No better or worst than competitors. I have used them for sharing information with out-of-organization users, people had no problem accessing files on Box. The only thing is that people are less familiar with Box than its competitors.
Nodjialem Cano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Box provides me and my colleagues in my organization, with top grade file security and end to end data protection for data we share within the Box platform. The aforementioned is obviously the major reason we deployed Box. Asides the above, Box does a good job as well in aspects such as collaborations, improved productivity via integration with third party applications, electronic signatures amongst other uses.
Score 9 out of 10
Vetted Review
Verified User
Box is great for communication. Helps getting approvals from team via sending and sharing design files. It has good sharing options to share files with other colleagues. It works quickly to upload files and other type of documents. Inviting a friend using a link is easier. Would be great to have real time collaboration functionality.
Score 9 out of 10
Vetted Review
Verified User
For me personally, Box is suited for all things around saving files securely in the cloud, accessing saved files, and real-time, simultaneous collaboration. Also, it works well for automating workflow processes, at least I can verify this in my own little experience with it.
Pjeter Gjergjaj | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily.
Zainab Akide | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
In my own experience so far with Box, it is well suited for file storage activities, automation of basic day to day task, security of files ( our IT engineers regularly attest to the level of security within the Box platform) and integration with tools from other vendors for maximized productivity. These are some specific areas where Box does a fantastic job.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Box is good for managing the files to be shared with teammates or clients. It allows downloading files with a simple click from the provided link. Has easy-to-use navigation throughout the interface and website. The user-friendliness is great for Box.
In terms of functionality, Box competes with other big companies like Dropbox and provides all options which are needed by the users.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Box is a great option for file storage, file sharing, data collaboration works. For official works, we use Box without any hassle, it provides me the choice to control the access of files to individuals. It makes it very easy and intuitive to use-much like using a windows folder structure. Also has the benefit of powerful search functions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I love the simplicity and good features and the appropriate speed of [the] Box platform, we can easily transfer files from any device to the cloud storage space of the Box. Shared folders are great in a workplace and make everything very simple to get the right docs to [the] right people when they need them[.]
November 19, 2021

Good value for te price!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's great for sharing large files when not all potential users need them immediately. Also, it is good to share specific files with external users - e.g. documentation or some applications that third-party companies need to use but it is not safe enough to send via regular email service.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The whole company believed in the mobile-first philosophy, and we wanted to provide this same mobility to all our employees and we didn't want employees to continue relying on unsecured forms of file sharing, such as USB drives and email attachments, and that led to the implementation of Box as our secure file sharing platform. Box is the solution that allowed employees to share files and collaborate freely but also met our strict compliance needs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Box is the perfect platform to enable secure collaboration even in mobile environments while integrating with existing applications. We deployed Box as the primary platform for managing and collaborating on content. Despite requiring more time to learn than other legacies on-premise content management solutions, Box enabled more efficient and secure access to content on desktops and mobile devices.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Something tremendous I noted about Box is files are accessed at LAN speed without being constrained by internet bandwidth when sharing with a colleague in the same office. It allows us to access all our files without consuming the storage space of office PC. When syncing huge files to the server its better to split them
Lochan Kalicharan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using box through departments to collaborate on files that need to remain secure and confidential, while having only a few select people with access to these files. It also acts as the main cloud storage solution to keep things backed up and secure white being able to work on them on the fly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I can easily create and edit documents then assign a general or approval task to any file with comments. Three of its four plans come with unlimited storage, making it the only cloud storage service offering that much space. However, it can still be expensive for small businesses.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Box is fantastic if you'd like a strong, secure option for working with data within an organization. It's especially appropriate if you get the Microsoft Office add-on, so you can have multiple individuals editing documents within Box live. It's also well-suited for data that needs a high level of security.
Alan Bloxham | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Box is great for asset management. We have seen success with plenty of our clients and our implementation of it with them has not been difficult. Overall, the learning curve is very low. If you're looking to just store images, I would recommend a different cloud storage service.
Bhawnish Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's well suited if you want to quickly send large file to someone else via URL link although using it as a storage is a bit difficult as you need a good and robust internet connection.

Photo sharing can be a hassle due to lack of metadata.
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