TrustRadius
Brandwatch Review 19 of 28
"Brandwatch review"
https://www.trustradius.com/social-media-monitoringBrandwatch AnalyticsUnspecified8.165101
November 21, 2014

"Brandwatch review"

Score 8 out of 101
Vetted Review
Verified User
Review Source

Software Version
Pro

Overall Satisfaction with Brandwatch

We use Brandwatch to monitor and listen to social and digital conversations for our clients. It is globally used across the organization, across several different teams. Its modern design and interface has helped to address a wide range of business problems including crisis communications and helping us to understand our clients' audiences. The execution of a social media listening solution is essential for most businesses today. Brandwatch is an excellent tool for monitoring reputational risks and summarizing online conversations. Not only is Brandwatch helpful in the analysis of social datasets but it also enables us to combine social with other platforms. I would recommend Brandwatch to a business of any size thanks to its versatility.
  • The query builder allows you to filter out lots of spam and search for exactly what you want
  • The top authors function allows you to monitor the most influential users in your community
  • I'd like more ways to manipulate the data in the dashboard.
  • Brandwatch has given us a quantifiable way to prove ROI to our clients.
I've always used Brandwatch.
The ability to filter out spam and unrelated data makes Brandwatch very easy to use. We've never had a problem with data accuracy.
The dashboard is very user friendly.
Never had any issues.
It excels in social media monitoring. If that is the main aim then Brandwatch is the tool to go with.