Easy to use - a few suggested improvements
April 29, 2025
Easy to use - a few suggested improvements

Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with BrightHR
BrightHR is used for time and absence management. Also employee details and our organisational structure. The software allows staff to clock in and out when inside an approved geolocation and for leave requests to be managed by the appropriate manager allowing for easy viewing of any conflicts before approving.
Pros
- Stores employee data
- Viewing leave conflicts
- Document storage such as certificates
Cons
- Notifications for requests should be optional based on individual employees. For example an admin won’t necessarily want every staff members leave requests by email and push notification. The settings only currently allow for notifications for everyone or no one. Being assigned as a manager may not allow data viewing required of wider staff.
- Toil should automatically be accrued into a balance if the employees clocked in time amounts to more than the target hours. It shouldn’t have to be calculated and requested.
- When reviewing hours worked for the week, the history calculation should take into account approved leave and sickness etc. I have a staff members target of 37 hours, but if their hours show 29 hours worked then I have to work out why they worked less. It should account for this if the absence is approved.
- Our business has scaled drastically in the last 12 months. The system has given managers control over employee data, absence management and working hours tracking which we didn’t have previously.
Do you think BrightHR delivers good value for the price?
Yes
Are you happy with BrightHR's feature set?
Yes
Did BrightHR live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of BrightHR go as expected?
I wasn't involved with the implementation phase
Would you buy BrightHR again?
Yes
Comments
Please log in to join the conversation