Good system - eager to see it evolve.
April 29, 2025

Good system - eager to see it evolve.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with BrightHR

We joined BrightHR initially to help automate the process of calculating annual leave for our team. Having a platform to go that is modern and sleek has been helpful for storing team members details etc. I think for an organisation where each employee works the same hours any given day, Bright HR works great. With our industry, that changes so it can still be a bit of a manual input.

Pros

  • Sleek and simple design
  • Good help on the phone
  • Good resources to help with HR Documents

Cons

  • I am told by team members the mobile view of annual leave is confusing.
  • Perhaps an option to add years of service annual leave days so that each year, if someone reaches a milestone Bright HR adds this in.
  • E learning courses acknowledging that someone has completed a course without them having to download a certificate or click a button to complete.
  • We've had Bright HR less than a year so still getting use to it.
  • It has moved us on from an Excel sheet for annual leave.
As a platform, it's easy to use and navigate around the menu, on desktop especially. There are maybe more suited industries that ours, however we have not tried all available tools yet.

Do you think BrightHR delivers good value for the price?

Yes

Are you happy with BrightHR's feature set?

Yes

Did BrightHR live up to sales and marketing promises?

No

Did implementation of BrightHR go as expected?

No

Would you buy BrightHR again?

Yes

Lots of employees so having one platform to handle all types of leave is great. To be able to have weekends removed from our calendars would be helpful as we only operate Monday to Friday but was told we can't do this because our contracts are variable. It means that our team members request 2 weeks holiday and the weekend is also deducted. This means I have to go manually and edit - just more time consuming.

BrightHR Feature Ratings

7.0
Employment history
7
Job profiles and administration
7
Payroll Management ()
Not Rated
5.7
Approval workflow
7
Balance details
5
Annual carry-forward and encashment
5
9.0
Update personal information
9
Asset Management ()
Not Rated
HR Reporting ()
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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