Quickly confidently access resources to make HR Leadership easier
July 01, 2025

Quickly confidently access resources to make HR Leadership easier

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

I use it to ensure the company is compliant regulatory use
on the state, local and federal levels. I use it to manage my employee handbooks, write
new policies, troubleshoot HR related challenges, use templates. It is my HR advisor. It helps
me do my job every day. I trust the content to be accurate and precise which is really important.

Pros

  • policy creation
  • legal timelines
  • how to guides
  • 50 states charts
  • Handbook Templates
  • Employment Law Guide

Cons

  • when downloading policy templates, they are hard to edit because they have this frame around the content
  • integrate legal timelines to sync with outlook and google calendars easily
  • download 50 state charts using only the selected states
  • download more than one policy when creating state handbooks
  • reply to help emails faster
  • saves time on research
  • policy templates
  • form templates
  • common trainings (templates)
  • how to guide for new initiatives
  • updating employee handbooks with new laws etc
  • helps me stay on top of legal timeframes I may have missed otherwise
HR & Compliance Center
Makes my job easier because I can quickly and
confidentially research regulations, how to’s like set up a Performance
Management system, use templates for forms, etc, use trainings, multi state charts
(compliance).
They point me to the obvious online resources and
slow to respond. So I have low expectations that your team can really provide
me with additional insight or resources.

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Brightmine go as expected?

I wasn't involved with the implementation phase

Would you buy Brightmine again?

Yes

I find it is suited for most cases ... it does not do well with specific ER cases /challenges where there are unique facts or situations. Common ER issues aren't covered well like writing up someone for being late. But the other resources make up for it.

Comments

  • Suellen Wang | TrustRadius Reviewer
    Dear Reviewer We are thrilled that youve been enjoying your journey with Brightmine. Our sincerest hope is to help our customers accomplish their HR goals. Your feedback is highly valued and we truly appreciate your participation. We always welcome customer feedback as it helps us continue to improve our products and services to ensure a better user experience for you in the future. Therefore please do not hesitate to contact us at customeradvocacybrightmine.com if you need support from our team or if you are interested in learning more about our customer advocacy program. Thank you Brightmine

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