Buddy Punch is a Knockout!
February 28, 2021

Buddy Punch is a Knockout!

Joy Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Buddy Punch

Buddy Punch is used by our entire team for the purposes of scheduling and payroll tracking. Our staff was having an issue clocking in with the previous software, and I was looking for a faster payroll solution. As an owner, my time is valuable and I didn't want to spend it problem-solving with software or handholding my staff on clocking in.
  • Customer service is the best we've seen! Their knowledge base is clear, and when we do have a question it can't answer, we get a quick, informed solution.
  • The software allows us to schedule our staff seamlessly for work in more than one department in a day, so tracking how many payroll hours are being used in each department is easy.
  • The reporting for Payroll hours is easy and fast.
  • We'd love to see new hire onboarding added, since Buddy Punch does everything else so well, we expect it would be great!
  • Being able to free my time as an Owner is invaluable!
  • My staff is happy they don't have to struggle with clocking in and out.
  • I'm happy not to have to contact customer service as often and not be frustrated.
We originally scheduled and ran payroll through Homebase, but in the last few months the software became very buggy, customer service was slow and when they did respond, was not helpful. When we cancelled our account they didn't even try to make things right. We are so happy that Buddy Punch is like us--taking care of their clients and really invested in their success!

Do you think Buddy Punch delivers good value for the price?

Yes

Are you happy with Buddy Punch's feature set?

Yes

Did Buddy Punch live up to sales and marketing promises?

Yes

Did implementation of Buddy Punch go as expected?

Yes

Would you buy Buddy Punch again?

Yes

We own a doggy daycare and boarding facility that also offers training, grooming, walking, and pet sitting. Buddy Punch was the perfect fit for us since we have employees clocking in on and off-site, and working in different departments on the same day.