Overall Satisfaction with CallRail
CallRail is our call tracking software solution for our PPC department, we work with 500+ clients and manage their phone leads for them. This tool allows us to set up, optimize and monitor our client's PPC phone leads in a very efficient and intelligent way which is translated into one more added value for our clients.
- Call Transcripts
- Source data
- Customer Service
- Search term reports
- Spam Call detection
- Google Ads call tracking
- Reporting Integrations
- Dynamic Website Call Tracking
- Call recording
CallRail has offered us the best solutions so far in terms of multiple aspects. #1 is scalability, we are a growing agency, we see clients come and go, CallRail has made it easy and efficient with new accounts being onboarded, UI backs up this process. Also, the multiple integrations it offers, has allowed to keep up with our clients as all clients use different tools and software, so partnering with a company with all these integrations has been a good investment.
Do you think CallRail delivers good value for the price?
Are you happy with CallRail's feature set?
Did CallRail live up to sales and marketing promises?
Did implementation of CallRail go as expected?
Would you buy CallRail again?
UI is pretty good, having tons of clients in our PPC agency requires a lot of organization and time efficiency. CallRail makes it very efficient and productive with most of the features, account levels, and UI friendliness. So far so good with the overall service. Our clients are happy with their call leads reports.