Item: Catchpoint
Rating: 8
Author: Verified User

Overall Satisfaction with Catchpoint

Use Cases and Deployment Scope

Its used for synthetic monitoring , it address a critical piece of monitoring as it provides detailed information on failures/exceptions and not only something is inaccessible. This helps the teams to review and focus on resolution instead of making sense of ton's of alerts and then addressing the core issue.

Pros and Cons

Pros

synthetic monitoring
correlation of alerts avoiding noise
realtime analysis

Cons

dependent services mapping specially for Kubernetes
Depth of information provided is only for experts
Could simplify the UI a bit, consider a enterprise having infrastructure available across the globe

Return on Investment

helps in reducing the MTTR (mean time to resolve)
Easier identification of issue in real time
Reduced noise of alerts

Alternatives Considered

Dynatrace

Key Insights

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Catchpoint go as expected?

I wasn't involved with the implementation phase

Would you buy Catchpoint again?

Yes

Other Software Used

Zabbix, Dynatrace

Likelihood to Recommend

its well suited for synthetic monitoring and Catchpoint could add SLA/MTTR calculations to problems reported and weekly reporting to highlight frequent problems arising from a particular type of issue. There could be another scenario where workload prediction or trend could be showcased by Catchpoint which can add value to monitoring teams and be prepared in advance.

Comments

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