Celonis offered the ability to automate areas where repetitive actions involved an employee
January 07, 2022
Celonis offered the ability to automate areas where repetitive actions involved an employee

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Celonis
Celonis gave us insights into our business that we didn't have before. These insights allowed us to analyze some of our processes more completely and identify work that could be automated. Having the data to support these process automation ideas made getting approval to move forward with them much easier. We were able to build a solid business case with actual data. The business value architects have helped us find areas of opportunity to investigate, based on the data that is available. Isolating specific cases that were outside the preferred process flows and ideas to look into based on their experience with other companies.
Pros
- The product outline the actual process flows using the available data sources.
- Able to create dashboard views that drove solid business cases using actual data and process flows.
- As a new user it was easy to understand and use
Cons
- I am not run a crossed anything as of yet still be in a new user.
- We have been able to automate areas where employees were manually processing billing exceptions. Through this automation, we were able to get bills to our customers quicker and eliminate repetitive actions involving an employee.
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Celonis go as expected?
Yes
Would you buy Celonis again?
Yes

Comments
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