Item: Celonis
Rating: 8
Author: Thomas Porrini

Overall Satisfaction with Celonis

Use Cases and Deployment Scope

We use Celonis software for process visibility and reporting. It helps give us insights into inventory management, specifically Lost/shrinkage and aging, and how our processes may cause headwinds in these areas.

Pros and Cons

Pros

Dashboarding
Reporting
Process Mapping

Cons

Aspects of process mining tools can be confusing (significance of numbers, understanding the flow, etc.)
Making changes to dashboarding or reporting could be more self-serviceable vs needing coding knowledge.

Return on Investment

We are in beginning stages so have not realized any concrete savings yet
Has been instrumental in developing business cases for potential projects

Key Insights

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Likelihood to Recommend

Celonis is well suited to tell a story of the process. For our lost analysis, we have found value from Celonis in easily identifying where our inventory is getting lost along the process and therefore areas of focus for process controls.

Comments

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Great Tool