Celonis - Amazing Offering and Even Better Support
April 17, 2025
Celonis - Amazing Offering and Even Better Support

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Celonis
We have identified several use cases for our partnership with Celonis. Currently, we are primarily focused on the Procure-to-Pay workspace. We are identifying opportunities to reduce duplicate payments, improve processing speed, and ensure the accuracy of our work.
Pros
- Identify opportunities in current processes
- Assist with improvement efforts to close gaps or augment performance
- User interface to the technology
Cons
- Can be expensive in some areas (sustainability) without clear ROI
- Positive - immediately identified several opportunities and implemented improvements
- Negative - none
The additional resources offered by Celonis were critical to our success. We had weekly workshops to learn about additional capabilities, brainstorm ideas, and move forward several projects. Additionally, content such as the Celonis Academy was incredibly helpful for teams to get up to speed at their own pace.
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
Yes
Did implementation of Celonis go as expected?
Yes
Would you buy Celonis again?
Yes

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