Ceridian Dayforce HCM Review
April 10, 2019

Ceridian Dayforce HCM Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Ceridian Dayforce is used across our entire organization as the primary system of records for HR, Payroll, and Benefits. It allows us to provide a one system experience for the 9,000 employees who we support.

At a prior employer, I also used Dayforce for document management, recruiting, and performance management and we made it fit our business needs.

Pros

  • Being a single point for employees to access.
  • Weekly hotfixes and semi-annual upgrades.
  • Leader in the industry for WFM.

Cons

  • Often hotfixes and upgrades cause issues.
  • Extremely customizable, need to have the headcount to keep the system under control.
  • Still growing and implementing international features.
  • Having a one-stop shop has been great for employee experience.
  • Reducing paper.
  • Automating workflows.
Payroll policies allow for easier and consistent payment practices, as well as the updates Dayforce provides to ensure compliance - for example, new California laws came out regarding allowing more gender options, and Dayforce released new features to add custom fields in this area without impacting our current vendor files for benefits.
Not applicable to our organization as a shared HR services center.
It allows for easier and more accurate reporting, and because all data is in one system, we are able to run fewer reports while still gaining the right data.
Processing payroll, interface files, and using their support team have all been great experiences.

As with any system, the implementation is crucial. If processes are not scoped properly during implementation, it will come back later as an issue within the system. At my prior company, the benefits manager who completed the implementation missed key processes, so we were always having benefit issues. At my current company, benefits are one of the smoothest running processes.

Just be extremely careful during implementation, and if you are thorough things will work great!

Dayforce Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
4
Pay calculation
9
Support for external payroll vendors
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
8
Approval workflow
9
Balance details
5
Annual carry-forward and encashment
8
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
6
Report builder
9
Pre-built reports
9
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
9
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
5
Duplicate Candidate Prevention
3
Applicant Tracking
5
Notifications and Alerts
4

Comments

  • Victoria Caruk | TrustRadius Reviewer
    Thanks so much for sharing your review. This is incredibly valuable feedback and we appreciate you taking the time to share your experience. Wishing you continued success! Thanks again, Victoria

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