Things to work on for the future.
August 14, 2019
Things to work on for the future.
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
We use it across the organization. We use it for time and attendance, benefits, HR and payroll.
Pros
- Track time and attendance.
- Remit to 3rd parties.
- Pay employees on time and accurately.
Cons
- Ever since we started using it, it has used Silverlight which is a Microsoft software not supported by Chrome. They have been constantly changing it to HTML format so that it will be supported by all browsers. Consequently, there are features that change with each upgrade and they are not the best at pinpointing what has changed. You go to do do something and it is not there anymore. It has been moved to a different spot. I register for WebEx instructions but sometimes it is useful and sometimes it does not apply to me.
- Because it is constantly changing to avoid using Silverlight, there are certain functions that work in certain browsers and not in others. While preparing payroll, I may have to switch back and forth between Chrome and Explorer to get the job done.
- Entitlements have always been a problem for us. I have had to open many tickets because the balances are incorrect. There appears to be no rhyme or reason as to what causes it to go awry. I keep manual records which I update regularly to figure out what people's true balances are.
- It does take less time to process payroll than the previous system as the time and attendance module is better. However, it makes tracking absences more difficult than previously.
We do not use these features.
It has not.
Easier to process time and attendance.
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