Overall Satisfaction with Ceridian Dayforce
We use it for payroll processing and HR. All employees use it to complete timesheets for appropriate earnings and labor distributions, that managers then review. HR sets up new hires and benefits, and payroll processes 4 pay groups bi-weekly. Performance management is now also being handled in Dayforce - also used by all managers and their employees.
- Efficient new hire set up.
- Easily import many lines of data for payroll processing.
- Ceridian tax service for support with all tax payments, filings and reporting.
- Reports sometimes use the same name - but are very different depending on where they’re run from.
- Still, we occasionally have issues related to things missed during our original product implementation.
- Sometimes Customer Support turnaround lags too much.
- We’ve reduced paper flow slightly in onboarding.
- A little over two years on the system- there’s a moral cost to employee frustrations. This is improving some.
- I didn’t use the previous system, so perhaps I'm not aware of more positive differences.
Generally, we cover all basic compliance issues required by using the system (the previous system also handled that as well).
I work in Payroll/Finance for the organization - and just not involved in these management decision areas.
Do you think Dayforce delivers good value for the price?
Yes
Are you happy with Dayforce's feature set?
Yes
Did Dayforce live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dayforce go as expected?
No
Would you buy Dayforce again?
Yes
Dayforce Feature Ratings
Using Ceridian Dayforce
350 - All employees use it. Payroll and HR have about 10 employees using Dayforce daily.
- Payroll
- HR- onboarding and compliance
- Performance Management
- Not sure
- Open Enrollment
Evaluating Ceridian Dayforce HCM and Competitors
Yes - Previous Ceridian product (I wasn't with organization)
- Other
I wasn't with organization then
I wasn't involved orginally
Ceridian Dayforce HCM Implementation
- Time involved dragged out
Ceridian Dayforce HCM Support
Pros | Cons |
---|---|
Good followup Knowledgeable team Support understands my problem Support cares about my success | None |
Don't know- don't think so.
Using Ceridian Dayforce HCM
Pros | Cons |
---|---|
Like to use Easy to use Technical support not required Feel confident using | Unnecessarily complex Slow to learn Lots to learn |
- Payroll data import
- Payroll Elections
- Payroll commit
- Report builder