Item: Dayforce
Rating: 8
Author: Kari France

Overall Satisfaction with Ceridian Dayforce

Use Cases and Deployment Scope

We use Ceridian Dayforce for payroll, benefits, onboarding, offboarding, recruiting, learning, applicant tracking system, performance reviews, recording timesheet information. We switched to Dayforce because before we were utilizing several different portals and platforms and with Ceridian Dayforce we have everything housed in one location and one login.

Pros and Cons

Pros

Payroll processing is very user friendly
Benefit enrollments and benefits information is easy to work with in the system
Access to reporting
Having information in real time in one platform for several modules.
Support Community is great resourse

Cons

Mobile app and functionality matching what is in the URL based platform. Forms, enrollments, etc.
Support for some modules is not great
Creating reports can be complex and difficult

Return on Investment

The company overall is saving money because we have one platform instead of 12
Our HR staff and managers are saving time as all employee information is in one platform and not having to toggle between 12 different platforms looking at reports to get the information you receive. The information in Dayforce is in real time.
The employee experience in Dayforce is more user friendly and easier to navigate from the time someone applies to when they are onboarding to benefits enrollment, to updating their employee information throughout the year.

Alternatives Considered

ADP Enterprise HR, ADP Health Compliance and ADP Streamline Payroll

I have more time to dedicate to other projects within our company. I can easily look at payroll, benefits, onboarding documents, learning and pull reporting from all of these modules within minutes. One single source application and one login with access to our employee population and all the modules that HR maintains their data.

Key Insights

Do you think Dayforce delivers good value for the price?

Yes

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

Yes

Did implementation of Dayforce go as expected?

Would you buy Dayforce again?

Yes

Likelihood to Recommend

I am happy with Ceridian Dayforce overall. It is nice having all of our company and employee information in one place. We went live July 2021 and I would say our biggest issue(s) were the implementation and some of the SME's not being as knowledgeable and helpful in some areas/modules as others so that slowed down the process with some of the modules we were implementing. The support team is much more knowledgeable than the implementation team we found out after go live. Some modules are not as strong as others - say the engagements and learning compared with the payroll and benefits, but there are always releases coming out where Ceridian is making those modules better.

Dayforce Feature Ratings

Comments

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Ceridian Dayforce is a great single source application for all your HR and Payroll needs.