TrustRadius
Great time saver for accounting!
https://www.trustradius.com/expense-managementCertifyUnspecified8.263101
Kelly Lesko profile photo
April 10, 2019

Great time saver for accounting!

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Certify

We use certify to reimburse employees for expenses and it is used by the entire firm.
  • Being able to read, and insert receipt information is helpful.
  • The payout to the employee is quick and mostly hands off.
  • This system has saved me hours of time because it is so easy to use.
  • When syncing to QuickBooks, enough information isn't transferred over.
  • My employees tell me the system doesn't always read the receipts correctly and the information needs to be redone.
  • Employees have told me the credit card upload doesn't work as cleanly as they had expected.
  • The manual hours saved in the accounting department has been a large increase in ROI.
The customer support team is knowledgeable and always answers my questions within the sundown rule. I've always been able to get answers to my questions and the staff is friendly and supportive. The training resources are great if I could just get more employees to utilize them.
The website and app are both user-friendly and easy to use.
This is our first one.
This system has changed the way accounting does expense reports, from manual to electronic, and it has saved hours of time. Because we were manual, some employees are having issues with having to put in so much manual information.