Honest Chatter Appraisal
May 06, 2016

Honest Chatter Appraisal

Scott Bramhall | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chatter

We use Chatter across the bank-wide organization. We use it for collaboration and mass communication.
  • Easy to use
  • Cuts down on email clutter
  • Best way to collaborate with coworkers across a far flung geography
  • Keeps track of communication
  • Integrates with CRM
  • Integration with Microsoft products like Outlook would be great
  • Allow for external communication with clients securely
  • At first I used it a lot, but found that over time I've drifted back to old (bad) habits of just using Outlook for communication
  • Chatter has not impacted how i do business or my ROI
MS Lync is our preferred tool for IM
Well suited for mass communication situations or for times when I want to connect a conversation directly to a client in SF; less so for quick messages

Chatter (discontinued) Feature Ratings

Task Management
3
Gantt Charts
3
Scheduling
3
Workflow Automation
2
Mobile Access
7
Search
7
Visual planning tools
3
Notifications
2
Discussions
9
Surveys
9
Internal knowledgebase
9
Access control
9
Advanced security features
7