Amazing social network with effective results
[Chatter] is the platform that is being used to help our organization for communication purposes. Through
Chatter I easily share the data …
Overview
What is Chatter (discontinued)?
Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.
Recent Reviews
Chatter: A great feature of Salesforce!
Chatter is used by sales and IT to make note of notable events and calls that occur with existing accounts.
Popular Features
- Chat (50)9.090%
- Discussions (51)8.181%
- Mobile Access (49)8.080%
- Notifications (53)7.171%
Pricing
N/A
Unavailable
What is Chatter (discontinued)?
Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
X-ATC-Chatter Short Demo
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Omron F3SG Light Curtain Demo Anti Chatter Mode
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Salesforce Chatter Demo
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X-ATC-Chatter 1.5 Demo
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Features
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Product Details
- About
- Tech Details
- FAQs
What is Chatter (discontinued)?
Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.
Chatter (discontinued) Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.
Reviewers rate Chat and Integrates with GoToMeeting and Integrates with Outlook highest, with a score of 9.
The most common users of Chatter (discontinued) are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(98)Attribute Ratings
Reviews
(1-25 of 46)Companies can't remove reviews or game the system. Here's why
May 07, 2021
Amazing social network with effective results
Chatter is an excellent tool that provides advanced collaboration methods and let us share our files efficiently in a fast way.
December 04, 2020
Great Option for a Communication tool
There's a variety of communication tools available for selection out in the market place but I like the easy to navigate system of Chatter. I think there's a whole bunch of more features available in Chatter that I currently do not utilize but I think it's a good robust option.
April 04, 2020
Chatter: Get social within Salesforce!
Slack, Hangouts, there are a ton of messaging/social apps out there. Overall, I like to use Slack and Hangouts more as a messaging tool. However, when there are certain things that HAVE to get done within Salesforce, I can totally understand why Chatter would be important. When I see that someone has reached out to me on Chatter, I immediately go look at it because it is less common. Perhaps Salesforce knows this, and that's why they talk about how efficient it can be to have a social tool within SFDC.
- Skype for Business (formerly Lync)
We were using Skype for Business before, but Skype was mostly good at team communication and sharing activities/updates only. Since we started using Salesforce, we got the best option by using Chatter's added advantages. By using it we don't miss any action items. It's a one-stop-shop for us to track everything that a sales team should look for. For us, it's doing wonders and there is almost no activity which we miss now and its sending email updates are a great feature to have.
Because Chatter is tied into our CRM I feel it is easier to use. Teams is better for instant answers and chats. Chatter is better for a data storage of ideas and answers. While they both have there advantages It is hard to say which is more valuable on their own.
February 29, 2020
Chatter Works for Us
- Slack and Google Hangouts (Classic)
Chatter is a solid tool within Salesforce. Slack has become more commonplace within our organization, but the fastest way to find out what is going on within an account or opportunity is to check the Chatter feed. I think there are different uses for each of the tools, but for ease, when you know exactly what you're looking for, Chatter has worked for us.
February 23, 2020
Chatter is obsolete
February 22, 2020
A Crucial Component in Managing Work Flow Communication
Chatter is simply the most accessible, user-friendly, and convenient on the go platform we enjoy utilizing daily to help our company grow and boost overall revenue. Without the many features, Salesforce offers daily. We would be unable to capitalize on many lead and application opportunities that can very easily get lost without a strong CRM communication system such as Salesforce Chatter. While I personally do not have much experience with other CRM communication systems, I love using Chatter. My colleagues agree that it is the most user-friendly and the most useful overall in comparison to similar programs they've used in the past.
January 17, 2020
Chatter: A great feature of Salesforce!
I'm not sure of a Chatter equivalent--but it is one of my favorite features in the Salesforce CRM.
January 02, 2020
Gladder with Chatter
October 28, 2019
Only a must-have if you already use Salesforce
We are using Chatter just because it is integrated with SFDC, and we use SFDC as our CRM. We use other communication tools as well. You can find communication tools in many applications and platforms, I recommend using the very specific ones, like Chatter, for only the teams using the platform where they are embedded and general tools, like Hangouts, for the entire company.
October 08, 2019
Chatter Review
Very similar but I'll give Chatter the advantage because of the different areas and notifications that come with it.
October 08, 2019
Chatter Review
We also use Teams. Chatter is very helpful in that I can directly tag any object in our CRM. Instead of taking email requests for admin needs, I have added a Chatter process builder that helps me manage requests. If the case calls for a report to be made, I am able to tag the new report in a comment.
October 08, 2019
An Excellent Collaboration Tool
September 24, 2019
Great for interoffice communications and Saleforce CRM intergrations
Chatter has a better UI interface and offers more customization.
September 17, 2019
Chatter is a simple, useful tool
We have also tried to use Slack and Service Now. Service Now simply did not have the features we needed. Slack was useful but not nearly as good for the end users who simply want very simple. Slack confused the end user which caused them frustration, which also meant they did not fill out their form correctly, which meant more work for us on the backend.
September 14, 2019
Chatter is simple, but necessary
It is tough because there are several applications that allow for internal communication among teams. Chatter, however, is the only one that's native to Salesforce and allows for all communication to be attached to their respective artifacts. We use Slack in addition to Chatter because having a SFDC specific messaging app keeps our communication focused on work.
August 26, 2019
Check out my thoughts on Salesforce Chatter
Not much differential between these services. Better off integrating with more popular solutions via API.
August 26, 2019
Chatter Review - Does what it needs to, nothing more
Chatter allows you to converse in SFDC which is the core of any sales organization. Keeps everything under one roof.
August 22, 2019
Chatter does it's job but is often not used by employees
I personally like Google Hangouts more due to the flow of conversations. I find it a much more efficient way to speak back and forth with work colleagues, other than face-to-face of course. But, as a manager I could see how Chatter would be useful to use when managing pipeline.
August 06, 2019
A necessary, if not clunky, addition to Salesforce
Chatter was within Salesforce already, so we simply went with it because it's attached and integrated well within Salesforce and Google Drive and Gmail.
August 06, 2019
Chat within Salesforce
August 05, 2019
The best tool to grow your business
Chatter has more features than the two software listed above. In other terms, it can be seen as an updated version of the rest
July 18, 2019
Chatter works well across all Salesforce users.
I've never used any other embedded collaboration tool.
June 18, 2019
Consolidated information
There is no other product comparable to Chatter that I have used.