As a sales-rep, Chatter is a forget-able feature that has little impact on day to day activities
November 08, 2019
As a sales-rep, Chatter is a forget-able feature that has little impact on day to day activities
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chatter
Chatter is used throughout the organization for anyone who deals with customer or sales-facing activities. It allows the user to communicate within the product and specifically allows for opportunity specific conversations between Support teams (finance, deal management, legal, etc...) to share information within an opportunity, as well as discuss existing tickets within Salesforce on the platform.
- It simplifies modes of communication.
- Increases the speed of internal services within Salesforce.
- Allows for easy, traceable communication at the opportunity, contact or account level with support.
- Hard to recognize Chatter is even running in the background.
- Clunky and unintuitive.
- Many of the features seem useless, as a sales rep I wouldn't interact with it if I didn't have to.
- Faster delivery of information from internal Support teams.
Do you think Chatter (discontinued) delivers good value for the price?
Not sure
Are you happy with Chatter (discontinued)'s feature set?
No
Did Chatter (discontinued) live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Chatter (discontinued) go as expected?
Yes
Would you buy Chatter (discontinued) again?
No