Friendly and easy tool that helps employees connect in one place.
December 12, 2019

Friendly and easy tool that helps employees connect in one place.

Mariana Lemus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chatter

It's a friendly tool, we use Chatter for the whole organization:
- to ask questions
- follow groups
- ask for travel approvals
- ask for budget requests and pending reimbursements
All the company guidelines and questions you can find there.

I feel the whole company can be reached in one place, you can connect with people around the globe, having your same question and post. See the latest activity.
  • Easy to read and post a question.
  • Possibility to attach files.
  • I think it's useful for large companies, as they need to have a tool to control all the requests. Not for small companies.
  • I would like to see in the principal page all the groups I can follow OR the latest addition in my organization, I'm only following the ones that I use in my daily job. Ex: accounts payable, etc.
It's a great tool to use for the employees, to ask questions, read the answers that can help you in a short period of time.

Do you think Chatter (discontinued) delivers good value for the price?

Not sure

Are you happy with Chatter (discontinued)'s feature set?

Yes

Did Chatter (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chatter (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Chatter (discontinued) again?

Yes

Positive: Get quick answers, I think it's like a company social media. All in one place.
Not too well: The only way I can log in to Chatter is to log in through Salesforce VPN.

Chatter (discontinued) Feature Ratings

Scheduling
7
Mobile Access
4
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Video files
5
Audio files
5
Integrates with Google Drive
6
Device sync
6