Item: Checkout.com
Rating: 9
Author: Ahmed Kamal

Overall Satisfaction with Checkout.com

Use Cases and Deployment Scope

Checkout is our primary PSP used to manage our payment gateway. We shifted to Checkout.com a couple of years back, where we used to have an unpleasant experience with the previous provider in terms of security, fraud management, and customer support. Checkout provides us with the best in class service that enables the company to enthrone the online platforms in KSA

Pros and Cons

Pros

Customer Service
Fraud management
Technical Support

Cons

Connectivity with more partners
Provide more payment options
Expand in more countries

Return on Investment

Better approval rates
Better fraud rules
Better cost

Alternatives Considered

Amazon API Gateway

Key Insights

Do you think Checkout.com delivers good value for the price?

Yes

Are you happy with Checkout.com's feature set?

Yes

Did Checkout.com live up to sales and marketing promises?

Did implementation of Checkout.com go as expected?

Would you buy Checkout.com again?

Yes

Other Software Used

Oracle API Platform Cloud, Kyriba, Oracle Siebel CRM

Likelihood to Recommend

1)It provides the space for checking transactions in real-time. 2)Reports with adequate information and available with one click. 3)Refund processing is very easy. 4)one dashboard for all regions/Counties. 5)all the queries are properly and systematically handled by Checkout Team. 6) Checkout support team is very responsive at the time of query. The response clear and faster

Comments

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Amazing partner