Happy to be a customer of Checkout.com
March 29, 2023

Happy to be a customer of Checkout.com

Houda Abdulrahman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Checkout.com

I use Checkout.com for my e-commerce. I have not had any significant issues. They provide good service and they always work improving their services. e.g. They introduced for the merchant sale not to be directed outside the website, which was a very good thing for the consumer to trust our brand more reliably

Pros

  • high security measures
  • good portal system to see our payments and settlements
  • good IT support
  • helpful and friendly when you need assistance

Cons

  • The response of their support is slow. It should be faster, especially if you have technical issue that needs to be resolved
  • Checkout.com connected me to some third parties to help me elevate my business such Tamara (pay by installment system)
they are very helpful in supporting my business and strive to find the best solution for resolving any issues

Do you think Checkout.com delivers good value for the price?

Yes

Are you happy with Checkout.com's feature set?

Yes

Did Checkout.com live up to sales and marketing promises?

Yes

Did implementation of Checkout.com go as expected?

Yes

Would you buy Checkout.com again?

Yes

They have all features and services that a merchant would require to use as a gateway payment.

Checkout.com Feature Ratings

Payment Gateways
10.0
Fraud Detection
10
API or SDK
Not Rated
Recurring Payment Support
10
Billing and Invoicing Support
10
Global Support
Not Rated
Payment Form Acceptance
Not Rated

Comments

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