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Checkout.com

Checkout.com

Overview

What is Checkout.com?

Checkout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major…

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Recent Reviews

Checkout.com review

10 out of 10
April 15, 2024
Incentivized
We are using it for building our payment gateway service where customers (in high volume) can pay with ease using their debit/credit card …
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Modern payment solution

9 out of 10
April 09, 2024
Incentivized
BienManger.com uses Checkout.com as its main e-commerce payment solution for all credit card payments, mainly for France, and for payments …
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Why use Checkout.com

9 out of 10
April 09, 2024
Incentivized
We use Checkout.com to process payments globally, and we've been impressed by their customer focus. They always suggest new features to …
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Checkout.com Review

8 out of 10
March 30, 2024
Incentivized
We use Checkout.com for our subscription business. We wanted a product that could support applepay and be flexible with changing gauges …
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How Checkout.com Differs From Its Competitors

Checkout.com Global Solution

It is indeed a valuable asset to receive insights on markets we are targeting. I have been using you knowledge very often on this. Understand the fraud patterns in different geographies is as well great value. The ability to leverage local acquiring partners has brought [...] huge benefits.
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Checkout.com Global Solution

Checkout.com has been instrumental in providing us with advice and guidance on the most popular payment methods used in a particular region. Their vast knowledge and experience has allowed us to work with them as payment partners and experts to advice us on the best way to maximize order …
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Checkout.com Global Solution

We wanted to offer local payment methods in the Gulf region, such as MADA, however, turned out that we as a merchant needed to have a local entity in that region. It would have been much better if Checkout.com itself having a local entity in those regions be sufficient for us to enable MADA for …
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Checkout.com Global Solution

The Checkouts team has provided useful insight and local knowledge into the payment landscape in Europe, SEA, and ROW. This knowledge has helped to form our understanding of this complex area, and we look forward to working with them to maximize this further as we expand our business activities …
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Checkout.com Global Solution

Checkout.com’s global collection of local knowledge, institutional partners, and local acquiring capabilities has proven useful in expanding into new markets and improving acceptance rates in certain regions.
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Checkout.com Global Solution

Paysend is a global company with an initial GTM of working with partners both from an acquiring and license perspective. If the business is sufficient, we will look to grow our presence. However, until that time, we use partners and anticipate that Checkout will help us enter many new markets, …
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Checkout.com Global Solution

As mentioned earlier, it's helped us launch card deposits in various countries and continents with minimal additional admin (we initially launched in the UK and have been able to expand the Checkout offering to the EU and AU as well).
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Checkout.com Global Solution

Mainly being used for the North American market. We were able to expand reach across Europe through their acquiring license in the region, which significantly increased the approval ratio, while reducing fraud (due to 3DS and others).
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Checkout.com Global Solution

Checkout.com has managed to seamlessly understand the program we want to offer consumers, and made it possible for a consumer to make an instant payment to his/her brokerage account based in another country by also coordinating to deposit those funds abroad with relevant remarks on the …
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Checkout.com Global Solution

You have an experienced team who has a deep knowledge of your product, this has helped us to gain both good and new information when we have had to scope a project. Checkout.com (CKO) has also made it easy for us when presenting their local solutions explaining the areas in depth on how it can …
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Checkout.com Global Solution

Checkout.com proactively analyzed the structure of our entities and the characteristics of the volumes they handled on our behalf and proposed that we use the UK entity to process Indian, Canadian, and Philippine cards to reduce acquisition costs and increase acceptance rates. This never happened …
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Checkout.com Global Solution

They do a good job in this. They take all this complexity and abstract it away using great API and tech. Moreover, they have very good solutions engineers and they work with you to solution for edge case and fine tune implementation. This has helped us a lot in adding a lot of value to the end user.
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Checkout.com Global Solution

Checkout.com is collecting around good vendors. And this is always useful for the business. If there is something we need, advice introduction, or solution - our guys from CKO always trying to propose solutions, make an intro or share "no names" or other merchant experiences on how to solve this …
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Checkout.com Global Solution

Having checkout.com as our main payment gateway for capturing transactions worldwide, we are able to perform well in terms of payment acceptance in almost all countries, therefore their solution really helped us generate more revenue and accept more payments in markets we did not perform that well …
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Checkout.com Global Solution

Faster time to market through Checkout.com than any of our other acquirers, who we have also transacted with several years. This comes down to their onboarding team knowing what they're doing, being specific about what they need, and the account managers facilitating in between. It all comes down …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • API or SDK (37)
    8.2
    82%
  • Global Support (36)
    8.2
    82%
  • Billing and Invoicing Support (33)
    7.7
    77%
  • Payment Form Acceptance (33)
    7.5
    75%

Reviewer Pros & Cons

View all pros & cons
Verified User
Director in Product Management
Hospitality Company, 201-500 employees
Verified User
Team Lead in Information Technology
Health, Wellness and Fitness Company, 10,001+ employees
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Pricing

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Checkout.com

Checkout.com

N/A
Unavailable

What is Checkout.com?

Checkout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Features

Payment Gateways

The technology used to accept credit cards, debit cards, and other payments from customers.

7.9
Avg 5.5
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Product Details

What is Checkout.com?

Checkout.com is a cloud-based payments platform – and their mission is to enable businesses and their communities to thrive in the digital economy.


Checkout.com’s modular technology allows businesses to add features, manage risk while protecting conversion – and add new payment methods to power growth in new markets. Their local teams in multiple countries offer on-the-ground support to help merchants improve payments performance, navigate regulation and switch on new business models with ease.

Checkout.com boasts fast, reliable payments and payouts in more than 150+ currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods.

Headquartered in London, Checkout.com currently has 19 offices spread across North America, South America, Europe, MENA and Asia Pacific. The team is over 2000 strong.

Checkout.com Features

  • Supported: Payouts
  • Supported: Issuing
  • Supported: Fraud protection
  • Supported: International coverage
  • Supported: Payment methods
  • Supported: Report and data
  • Supported: Unified payments platform
  • Supported: Focus on crypto

Checkout.com Screenshots

Screenshot of Checkout.com serves as a gateway, processor, acquirer and fraud manager through a single API integration. This brings users more payment options, increased acceptance rates, and quicker settlement of funds.Screenshot of Checkout.com enables growth in new regions with local payment processing.Screenshot of Checkout.com offers features that help funds get to customers faster, including card and bank payouts.Screenshot of A customizable fraud engine enables Checkout.com to block fraud, approve more transactions, and minimize friction for legitimate customers.

Checkout.com Video

Payments for the digital economy

Checkout.com Integrations

Checkout.com Competitors

Checkout.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAustria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States, Australia, China, Hong Kong, Japan, Malaysia, New Zealand, Singapore, Bahrain, Egypt, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates
Supported LanguagesArabic, Chinese (Hong Kong, Taiwan, China), Danish, Dutch, English, Filipino, Finnish, French, German, Hindi, Indonesian, Italian, Japanese, Malay, Norwegian Bokmal, Spanish, Swedish, Thai, Vietnamese

Checkout.com Downloadables

Frequently Asked Questions

Checkout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.

Stripe Payments, Adyen, and Braintree, a PayPal service are common alternatives for Checkout.com.

Reviewers rate API or SDK and Global Support highest, with a score of 8.2.

The most common users of Checkout.com are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(89)

Attribute Ratings

Reviews

(1-25 of 45)
Companies can't remove reviews or game the system. Here's why
April 18, 2024

Top payment provider with customer success at the core

Verified User
Director in Product Management
Hospitality Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Reliability of the platform
  • Account management: bi-weekly calls and follow up by email or Slack, good understanding of our needs and high engagement
  • Technical account manager: as above, high engagement with us and sharing Checkout.com technical roadmap
  • Performance: with the recent enhancement in intelligent acceptance,
  • Mix of own and third party acquiring: this is much appreciated for a merchant like us to be able to process locally via third party acquiring when Checkout.com does not have its own
  • Commercials: some competitors provide better fees, especially for cross border transactions
  • Support team: the speed to get an answer can be improved
  • We would like more options when it comes to settlement currencies
April 18, 2024

Expert Payment Technology, Support & Partnership

Verified User
Team Lead in Information Technology
Health, Wellness and Fitness Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Production Support
  • Modern Tech Stack
  • Payment Experts
  • Problem Solving
  • Platform Enhancements
  • Wider range of local payment methods available
  • More domestic settlement locations supported
  • Dashboard improvements to allow for more detailed data analysis
April 17, 2024

Checkout review.

Ankur Tyagi | TrustRadius Reviewer
Ankur Tyagi
Full Stack Engineer
ThePower Business School (E-Learning, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Manage payments.
  • Reports.
  • The API services are very good.
  • The documentation is really helpful.
  • The support team sometimes does not reply.
  • The new checkout platform is missing some features that the old platform used to have, like a section to see a list of all the associated cards of any customer.
April 16, 2024

Partnership with Checkout.com

Verified User
Team Lead in Research & Development
Gambling & Casinos Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • AR is competitive
  • Communication is smooth and well organised
  • Technical side of the product is done on a high level
  • Risk appetite when it comes to really good deals
  • Look more into long-term strategy
  • Improve AR where it is possible
April 15, 2024

Checkout.com review

Verified User
Employee in Engineering
Retail Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Documentation and ease of use/integration
  • Strong support
  • Amazing dashboards and controls through the UI
  • I think it's enough feature rich and have never had any similar issues using Checkout.com
April 15, 2024

Overall good value for price, good supporting documents

Verified User
Account Manager in Finance and Accounting
Leisure, Travel & Tourism Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • 3Ds document is clear and mentions about liability shift
  • Payouts are daily
  • reports are easily accessible with reports API
  • more APMs without the requirement for the merchant to have a company in the local market
  • instalment payment options with free instalment to customers in various regions
  • showing balance figures in dashboard
April 09, 2024

Modern payment solution

Verified User
Director in Marketing
Food & Beverages Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Integration of a wide range of payment methods
  • Modern customer and back-office interfaces
  • Good risk and fraud management
  • French-language interfaces
  • Faster unlocking of risky customers
  • Two-factor authentication
April 09, 2024

Checkout.com is a reliable and knowledgeable partner that helps us maximise and payments performance.

Verified User
Analyst in Other
Retail Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • They provide excellent advice from knowledgeable subject matter experts on all things payments.
  • They adapt quickly to our business-changing needs, helping us stay agile as our business grows.
  • They provide trustworthy and reliable services that enable us to take payments with as little friction as possible.
  • They are as passionate about performance as we are, working closely with us to ensure we maximize the chances of success for every transaction.
  • It would be great to see more data points available in the data analytics area of the dashboard.
  • While coverage is good, more APMs, particularly across Europe, would be great to allow us to maximise the opportunities there.
  • An advanced query tool built into the platform that allowed access to manipulate the raw data via SQL and extract it for further analysis and aggregation with other data sets.
March 31, 2024

Our experience with Checkout.com as a Crypto merchant

Verified User
Team Lead in Finance and Accounting
Financial Services Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Account management (by Charis and the team)
  • Customer support for specific transactions (which is integrated nicely into the platform)
  • Tech support regarding integration, etc. (really quick and very helpful)
  • We miss downloadable PDF proofs of specific transactions (both debit and payout). We occasionally need this to prove to the client that we actually processed certain transactions.
March 30, 2024

Incredibly robust payments API with global capabilities

Verified User
C-Level Executive in Corporate
Financial Services Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • 3DS Auth process
  • Timely settlement to an overseas merchant
  • Highly Stable API and Good Documentation for Implementation
  • The reporting around fees charged
  • The inability to get fees for a particular transaction till 10-15 minutes after it has happened. We cannot show the exact fees to our customer.
  • The excel report of the checkout.com fees is rather crazy and has two different lines for certain fees as well as too many columns. There must be a simpler excel breakdown possible for those who don't want all the details.
March 29, 2024

Infinox / CKO review

Verified User
Analyst in Corporate
Financial Services Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Covers globally
  • Trusted provider with great premium merchant service
  • Improve clients needs and results are proven
  • Automated reports weekly could be a great function
  • Flexible adjustments in the backoffice
  • Live chat bottom in the back office/or to submit tickets
March 28, 2024

Checkout review.

Verified User
Analyst in Other
Entertainment Company, 201-500 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Quick for pulling reports.
  • Simple management of allow and block lists.
  • Quick and responsive portal.
  • Dashboards are not intuitive and difficult to create/manage.
  • You can't select more fields (e.g., email address) when reviewing disputes, and you can't accept more than one at a time.
  • Preset fraud rules cause a lot of unnecessary friction.
March 28, 2024

Checkout.com: a great discovery.

Verified User
Employee in Finance and Accounting
Leisure, Travel & Tourism Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Account Manager definitely present to quickly handle our needs.
  • Checkout.com is the only provider proactively proposing solutions to optimize our routing strategy to increase conversion rates and reduce costs for more than ten years.
  • They have extreme expertise in the area of payments that is not so obvious.
  • Regarding IA, the report did not contain much data at the beginning, but they worked on it. This is excellent!
  • I would like no limits in volumes due to some questionable stakes.
  • Not much to add.
March 28, 2024

Checkout.com is a great solution for fast growing startups

Verified User
C-Level Executive in Corporate
Financial Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Great implementation support
  • Good service for a mid market client or a fast growing startup
  • The tech works and seamless in acceptance
  • Their in-built fraud tooling is getting very good
  • Their dashboard can get better. They have been making improvements
  • Faster settlements as it's a bit of a pain to have big reserves till ACH clears every day
  • Much stronger consumer facing brand name in the US so more end customers trust the links powered by Checkout.com
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