An easy and efficient product.
November 05, 2019

An easy and efficient product.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chili Piper

We use Chili Piper in a couple of different departments but not with the whole company. My team currently uses it to help set up training with our current customers. IT allows us to allow customers to create specific appointments with our training so that they know exactly what they will be trained on. We also use it to help us schedule demos with our sales reps.
  • It writes backs directly to Salesforce so that we are able to track everything.
  • Creating custom appointments is very easy.
  • Super simple setting up new users and implementing them into the team.
  • With the customization being are a really nice feature, we do wish it was easier to add fields and not have required fields.
  • Sometimes we see that the calendar syncing is not always accurate.
  • I would wish it would allow me to set up more customizable time slots where only certain things can be scheduled.
  • It has allowed us to be more efficient in scheduling training.
  • The implementation was a little difficult and was time-consuming.
Mostly because we have not had to deal with the support that often which means the product is pretty reliable.

Do you think Chili Piper delivers good value for the price?


Are you happy with Chili Piper's feature set?


Did Chili Piper live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chili Piper go as expected?

I wasn't involved with the implementation phase

Would you buy Chili Piper again?


Well suited for a training department and for a small sales team.