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Chrome Sign Builder is a great set and forget digital signage solution.
July 19, 2022

Chrome Sign Builder is a great set and forget digital signage solution.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chrome Sign Builder

We utilize Chome Sign Builder to display digital content, typically internal advertising, at all of our locations. It allows us to quickly and simply display current promotions or upcoming events to all of our customers and sometimes our staff as well. Chrome Sign Builder makes it easy for our marketing department to update and display content with minimal setup from the IT department.
  • Schedules
  • Fair pricing.
  • Easy deployment on multiple devices.
  • Customization of the default deployment of the content has to be done with JSON.
  • Extended support for older Chrome OS devices.
  • Aging Chrome Apps is set to end of life, and a replacement will be needed.
  • Inexpensive pricing.
  • Simple to set up and use.
  • Easy deployment on devices that support Kiosk mode.
  • Quick set up provides time back to our IT and Marketing departments.
  • Inexpensive pricing for both licensing and devices allows us more budget for other products.
  • Being able to display promotions easily on devices gives us additional sales!
Pricing is the most significant difference between Chrome Sign Builder and these products. You can expect to pay a huge amount more for any other commercial product, but they come with more features and are targeted for bigger deployments. However, we found that with Chrome Sign Builder, it was a faster turnaround from start-buying licenses to end-deploying the digital signage than the other solutions listed.

Do you think Chrome Sign Builder delivers good value for the price?

Yes

Are you happy with Chrome Sign Builder's feature set?

Yes

Did Chrome Sign Builder live up to sales and marketing promises?

Yes

Did implementation of Chrome Sign Builder go as expected?

Yes

Would you buy Chrome Sign Builder again?

Yes

If you are looking for an inexpensive, set-and-forget digital signage solution and your content isn't customized often, Chome Sign Builder is a win. It is easy to set up, includes multiple identity providers, and its Kiosk mode makes displaying the content a breeze on many different supported devices. It also doesn't require much maintenance, so if your team is small, it's a perfect fit.

Chrome Sign Builder Support

Support can be sparse, lengthy wait times, and sometimes not the most helpful solutions. If you really need assistance using it - contacting your VAR is a better bet than using Chrome Sign Builder support. We have also had frustrating cases where support will close tickets without a solution.
ProsCons
None
Problems left unsolved
Slow Initial Response
We did not purchase premium support because we found it was an expense that we didn't really need. The simplicity of setting up Chrome Sign Builder made up for the fact that we didn't need a complex solution with unique deployments so our use case is really straightforward and rarely runs into issues.
Unfortunately, I cannot. I haven't had the best experience with their support and have only needed it a few times in the last 5-8 years since we onboarded our display devices with Chrome Sign Builder. While I wouldn't say support is great, the product seems to fit our use case!