Cisco Catalyst 9800 Series Wireless Controllers review.
February 08, 2024

Cisco Catalyst 9800 Series Wireless Controllers review.

Sebastian Kozankiewicz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Cisco Catalyst 9800-CL Wireless Controller
  • Cisco Catalyst 9800-40 Wireless Controller

Overall Satisfaction with Cisco Catalyst 9800 Series Wireless Controllers

Cisco Catalyst 9800 Series Wireless Controllers replaced Cisco Wireless Airos. With the implementation of SD-WAN and improved reliability of connections from branches to DC, we eliminated local wireless controllers and consolidated all capwap connection to controller located in the DataCenter. WiFI service is crucial for us, in some locations we have reduced cable connections and we use "Wireless First". We have increased the number of Access Points to also connect IoT and IIoT devices located in our factories to the network. We test automatic robots in factories that use our WiFi network to communicate. The WiFi controller works in SSO mode and we want to use the controller installed in the Cloud as a "backup".
  • Easy configuration based on profiles and tags
  • Patching controller and Access Points with HA - no downtime for service
  • Managed by Catalyst Center
  • Azure cloud is not supported. Issue with the communication with radius sever.
  • Reducing AP license costs - controllers check licenses in the Cloud. We purchase licenses globally for organizations.
  • Lower support and service costs, we have reduced the number of controllers.
ISE - client authentication in one place, both wireless and wired.

Spaces - monitoring the use of office space will ultimately reduce electricity consumption and allow for better use of office space. It also allows you to locate clients.

Catalyst center - monitoring, configuration and management.

Prime - its functionality will be replaced by spaces and catalyst center.
HA SSO availability for the on-prem design. Hot patch does not need a system reload and clients and APs will not be affected. Cold patch requires a reload, but can be installed without bringing the network down with an SSO pair. Rolling AP Upgrade, - Upgrade AP has no effect for the clients.
We have more than 500 APs located in 50 locations. Since the implementation of the new controller, we have not observed any major problems with the operation of the WiFi network. Employees observe an improvement in the availability and operation of the network; in new locations and when modernizing existing ones, we focus primarily on a WiFi network for employees rather than a cable connection.
Configuration based on a policy tag is very effective, each location has its own site-tag to which access points in a given location are assigned. The remaining policies are common and shared. This facilitates configuration, management and subsequent possible changes. It is also very transparent.
Compared to the previous Cisco 5520 and 5505 controller, 5508. The new Cisco Catalyst 9800 Series Wireless Controllers has been redesigned from scratch, Tag-based configuration is effective and transparent.​

Do you think Cisco Catalyst 9800 Series Wireless Controllers delivers good value for the price?

Yes

Are you happy with Cisco Catalyst 9800 Series Wireless Controllers's feature set?

Yes

Did Cisco Catalyst 9800 Series Wireless Controllers live up to sales and marketing promises?

Yes

Did implementation of Cisco Catalyst 9800 Series Wireless Controllers go as expected?

Yes

Would you buy Cisco Catalyst 9800 Series Wireless Controllers again?

Yes

If we are thinking about replacing old Cisco AireOS controllers with a new technology, we can only choose Cisco Catalyst 9800 Series Wireless Controllers. Configuration based on Profiles and SiteTag is convenient and easier compared to the previous configuration. You can see that the entire controller has been designed from scratch. Support for new AccessPoints in Wifi 6 offers great possibilities.

Cisco Catalyst 9800 Series Wireless Controllers Feature Ratings

Zero-Touch Provisioning
10
WLAN Performance Monitoring
9
Topology Maps
6
Layer 7 Visibility
7
Wireless Security
10