Cisco ISE - Great for Policy But Needs Easy PSK Support
October 13, 2025

Cisco ISE - Great for Policy But Needs Easy PSK Support

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Identity Services Engine (ISE)

We use it for Wi-Fi authentication in a large higher education and healthcare environment. We do PEAP and EAP-TLS authentication.

Pros

  • Granular Policies
  • Uses variables in policies to avoid repeat policies
  • Integrates nicely wigh MS AD

Cons

  • Needs to support Easy-PSK
  • Captive Portals need to be more customizeable.
  • Helps enforce granular policy for 802.1X
  • Helps with complex sementation goals
Cisco works great for policy enforcement and EAP authentication, but it is not so good for BYOD onboarding, and PSK from a portal. We use CloudPATH Ruckus, SecureW2, and Splash Access for those purposes.

Do you think Cisco Identity Services Engine (ISE) delivers good value for the price?

Yes

Are you happy with Cisco Identity Services Engine (ISE)'s feature set?

No

Did Cisco Identity Services Engine (ISE) live up to sales and marketing promises?

Yes

Did implementation of Cisco Identity Services Engine (ISE) go as expected?

Yes

Would you buy Cisco Identity Services Engine (ISE) again?

Yes

Works well for EAP authentication for Wireless LANs, not so well for captive portals, and no support for Easy PSK which is strange because Easy PSK is supported on the Cisco WLCs.

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