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Cisco Room Series Room KIT Review good and little bit bad sides
February 08, 2024

Cisco Room Series Room KIT Review good and little bit bad sides

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Cisco Room Bar

Overall Satisfaction with Cisco Room Series

We use the Cisco Room Series for meetings, which are mostly over the LAN between two or more branches. Mostly we use Room 70 and 55 Dual.

Also, we use them to connect to the meetings over Zoom and Microsoft Teams. Some Customers use this product with Expressway series but mostly I prefer SIP registration in cloud. Also Codec Devices are common for our customers. When there is a possibility of using them through CUCM device we prefer registering this device.
  • If the Network quality is good we can get the highest picture quality in market.
  • Covers the full room and is very useful for both small rooms and big meeting rooms.
  • Most of the products can be moved from room to room, so you don't need to buy separate devices for each room.
  • Actually the main problem for the customers are the pricing
  • From my own experience microphone quality is not very high. Because wall mounted microphones can sometimes perform somehow very badly
  • Possibility of contacting 3rd party meetings without configurations or creating store for downloading apps for this devices and connecting 3rd party meetings as we already familiar in PCs
  • It is mostly portable as I mentioned before
  • Microphone issues
  • Very good video quality
As a partner, I always used mainly Cisco products and offered them to my customers. I have personal experience with Avaya, Team and polycom but non of them provided me with the Premium feelings which Cisco does. Even the product quality and look of the product by itself gives you the premium experience. But I want to mention that Polycom has some features and easy setup which Cisco lacks sometimes. It is mainly 3rd party integration.
Cisco support always is above of all others. Solutions, Communications and also giving you the priority and solving the problem as soon as possible. I would give 11/10 to the support.
I have mentioned before the best sides and also lacks of the product.

Do you think Cisco Room Series delivers good value for the price?

Yes

Are you happy with Cisco Room Series's feature set?

Yes

Did Cisco Room Series live up to sales and marketing promises?

Yes

Did implementation of Cisco Room Series go as expected?

Yes

Would you buy Cisco Room Series again?

Yes

Firstly from well suited:
I have implemented Codec Device and Room Kit Pro in governmental place and it suited very well. It was again on Prem solution working with Cisco Meeting Servers and different countries were connected to the meeting. Network quality was perfect and Video quality voice quality were above the great. Everybody asked about the device which we were using after the call. Mainly the IT guys.

For not so well experience I can say the place where we used Board Pro 55 but we have faced with the microphone problems. For the solutions we used wired Cisco SX20 devices microphones it solved the problem. But Board pro 55 itself made our experience little bit bad.