Great product and a must have for any organizatioin.
April 06, 2018
Great product and a must have for any organizatioin.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Umbrella
We currently use Cisco Umbrella as our first line of defense against threats from the internet. It is currently being used across the organization and addresses many problems around current and emerging threats and protects us against the phishing, malware, and ransomware.
- Protects the organizations from phishing, malware and ransomware attempts. It does a really good job at it.
- Very easy to implement.
- The GUI couldn't be easier.
- API's available for integration into other products.
- The products ability to have visibility into internet activity across all devices regardless of whether they are off the corporate network or not is a huge plus for us.
- Support is not always fast enough to address any issues. Also, different tiers of support including ones where you have to purchase a higher tiered plan for phone support.
- Takes a little time to configure the product to avoid interference with other web filtering products.
- A lot of room for improvement in reporting.
- Technical support has had fewer calls dealing with malware, phishing attempts