Overall Satisfaction with Cisco Unified Communications Manager (Call Manager)
Cisco UCM is our main phone system, we have integration with AD and have just started using/testing Jabber with mobile phones for our IT department. It has been working great allowing me to answer my desk phone from anywhere. Management of users is simple and efficient.
- Easy of use
- Robust
- More features than you could ask for
- Cost
- Tech support can be a bear
- Initial setup can be difficult
- Out of the box there is some cost, but once up and running it takes care of its self