Cisco UCM
July 11, 2018

Cisco UCM

John Van Lieshout | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Unified Communications Manager (Call Manager)

Cisco UCM is our main phone system, we have integration with AD and have just started using/testing Jabber with mobile phones for our IT department. It has been working great allowing me to answer my desk phone from anywhere. Management of users is simple and efficient.

Pros

  • Easy of use
  • Robust
  • More features than you could ask for

Cons

  • Cost
  • Tech support can be a bear
  • Initial setup can be difficult
  • Out of the box there is some cost, but once up and running it takes care of its self
It can support tons of devices used in multiple different environments.

Cisco Unified Communications Manager (Call Manager) Feature Ratings

Cloud PBX ()
Not Rated
7.3
Answering rules
8
Call park
8
Call screening
8
Message alerts
5
10.0
Video conferencing
10
Audio conferencing
10
10.0
Mobile app for iOS
10

Comments

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