Cisco VoIP PBX - Time Tested Solution.
June 19, 2022

Cisco VoIP PBX - Time Tested Solution.

Vipul Dubey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco VoIP PBX

A great solution for Inbound, Outbound call management & communication if deployed correctly. The solution does exactly the job it is designed for. It should be deployed by a Cisco authorized partner. The drawback is that it is costly & much more advanced cloud telephony & collaboration solutions are now available in the market which are much more cost-effective & efficient.
  • Call management.
  • Internal Voice communication.
  • Multi- Channel voice call availability.
  • High cost.
  • Cumbersome to implement.
  • Technology is getting old, newer solutions are much more effective & offer better value.
  • Call management.
  • Internal communication.
  • Sales enquiries increased by 20%.
  • Revenue increased by 35%.
Cisco VoIP is a time-tested robust VoIP solution that works as designed. It is reliable & is supported by an authorized Cisco partner then there are no hassles in management & troubleshooting. The hardware & the software are very reliable & dependable. Other systems compared were also promising but the trust factor was more with Cisco than any other brand.

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Cisco VoIP is suited for medium-sized businesses which are not much tech-enabled. They can recover the implementation cost over a certain period of time. For small businesses, it is not recommended since the initial cost is high & implementation is not easy. The cost recovery cycle for them will also be longer.