IP PBX Systems

IP PBX Systems Overview

A PBX (Private Branch Exchange) is a telephone switching system that manages ingoing and outgoing phone calls for a company's personnel. An IP PBX does this and also switches calls through Voice over IP (VoIP).

PBX systems are essential for businesses that take many calls and require call transferring. IP PBX can be implemented on premise for businesses that want complete control over them, or implemented in the cloud for businesses that want a cheaper, easier to implement solution.

IP PBX solutions also often include additional features for telephony, including shared voicemail and custom extensions, this can make them a valuable tool for any business that wants more feature rich telephony.

IP PBX Products

(1-25 of 29) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.

3CX

Cyprus based company 3CX offers an IP PBX phone system.

Sangoma Asterisk (formerly from Digium)

Asterisk is an open source toolkit for building communications applications, now owned and supported by Sangoma (acquired with Digium in 2018). Most Asterisk-based systems and solutions require additional components (e.g. IP-phones, VoIP gateways or telephony interface cards, and…

HotTelecom

Beta Company's HotTelecom is a service that consists of a wide range of VoIP needs with over 6000 virtual phone numbers both local and mobile for business, designed to present an easy to use and affordable means of communication.HotTelecom offers virtual phone numbers, toll-free…

Key Features

  • Multi-level Interactive Voice Response (IVR) (5)
    100%
    10.0
  • Hosted PBX (5)
    100%
    10.0
  • Call reports (5)
    99%
    9.9
Freshdesk Contact Center (Formerly Freshcaller)

Freshdesk Contact Center ( Formerly Freshcaller) is a call center software for startups and small teams. Freshcaller aims to enable businesses / teams set-up and run a call center without spending a lot of time and money. It is suited for phone teams of size 1- 30.Users can create…

Sangoma Switchvox (formerly from Digium)

Switchvox is an IP PBX supporting business phone systems, allowing users to simplify communications down to one solution delivered on-premise or hosted in the Cloud. Switchvox Cloud is a fully-featured Unified Communications (UC) solution designed for SMBs, featuring presence, instant…

FreePBX

The FreePBX EcoSystem has developed over the past decade to become a widely deployed Open Source PBX platform in use across the world today. Sangoma now offers and supports the FreePBX appliance, a purpose-built, performant PBX solution designed and tested for optimal performance,…

GoContact

GoContact in Portugal is a company specialized in integrated solutions for Contact Centers (IPBX + Contact Center Software + Communications). GoContact's integrated Contact Center platform provides IPBX, IVR, Inbound / Outbound Services, Scripts, Tickets, Chat, CRM, Reporting /Analytics,…

Cisco VoIP PBX

Cisco offers VoIP PBX capability.

CenturyLink Hosted VoIP

CenturyLink® Hosted VoIP delivers advanced call management, enables mobility, and supports hybrid SIP configurations. CenturyLink was recently recognized by Frost & Sullivan with the 2018 Growth Excellence Leadership award for VoIP and SIP services​. With PBX features and…

Zebra Workforce Connect

Zebra offers Workforce Connect, a VoIP and IP PBX solution supporting a mobile workforce.

IMImobile Virtual PBX

IMImobile headquartered in London offers their Virtual PBX solution to telecoms.

Yeastar S-Series VoIP PBX

Yeastar states that their S-Series VoIP PBX appliance is easy to use, flexible and full-featurd for small and medium sized businesses, and is designed to help them make a leap in efficiency and cost-savings. With the related Linkus Unified Communications App, Linkus' Softphone App,…

Yeastar Cloud PBX

Yeastar Cloud PBX is a fully-featured future-ready phone system ideally suited for SMBs. With 100% hosted deployment, there is no upfront hardware cost and the in-house management overheads are reduced. And with the Yeastar Linkus Unified Communications Softphone, users gain access…

Yeastar K2 VoIP PBX

The Yeastar K2 VoIP PBX is a large capacity pure hardware and software IP-PBX designed for medium and large enterprises and supports 2000 users and 500 concurrent calls. Promising robust enterprise-level Unified Communications features, Yeastar K2 is designed to streamline the…

Cebod Telecom

Cebod Telecom provides voip-based telephony solutions to all types of businesses, small or large. Cebod Telecom’s VoIP phone solutions provide businesses with instant access to their telephone systems from anywhere and at all times. Cebod Telecom offers the Pay-Per-Line business…

Grandstream UCM series IP PBXs

Grandstream presents the UCM series of IP PBX appliances as powerful yet easy to manage voice, video, data, and mobility communications platform, whichoffer an extensive set of unified communication features in an easy to manage on premise solution with no licensing fees, upgrade…

Vodia PBX Phone System

Vodia is a software PBX available on Windows, Linux, and offering advanced features of a full-featured PBX including calling queues, auto attendants, call forwarding, parking, and others. Vodia also offers Multi-Tenancy where users can host Vodia on a dedicated VM ( Virtual Machine)…

Panasonic KX-NSX Series

The Panasonic KX-NSX series IP-PBX devices are enterprise class devices supporting either 1000 or 2000 extensions.

Panasonic KX-HTS Series

The KX-HTS series from Panasonic is an advanced Hybrid IP-PBX for SMB. It has a capacity for up to 24 extensions to meet the scale of SMB market, and the vendor states it is priced affordably while possessing all the necessary standard functions built-in. The KX-HTS series are SIP…

PBXact

PBXact is based on FreePBX, and iscommercially supported by Sangoma’s in-house support staff, and its software is controlled by Sangoma engineers dedicated to ensuring performance. The PBXact phone system is designed for advanced deployments where the installation environment requires…

Panasonic KX NS Series

The KX-NS1000 Business Communications Server by Panasonic is designed to deliver these solutions by integrating hardware and software components in a modular way, allowing users to tailor a communications system to a business's specific needs.

Yeastar P-Series PBX System

More than just a PBX, Yeastar P-Series PBX System is a converged system purposed-built for SMEs' business communications. As a "PBX-Plus-More" solution, the P-Series unify voice, video, applications, and collaboration together, helping SMEs to enable extra productivity, fill the…

HoduPBX

HoduSoft offers multi-tenant IP PBX software for ITSP’s and single tenant IP PBX for Enterprises, customized around the user's needs by offering unprecedented user interface, user experience and connectivity from office, through mobile and through a browser interface.

RoRotel

RoRotel is an all-in-one business phone system RoRotel boasts a singular focus on offering services with the best-in-class Quality, Enterprise-Grade Reliability, and yet at competitive prices for clients. They aim to help businesses to communicate efficiently with an advanced VoIP…

OneContact PBX

OneContact PBX is a SIP based IP PBX from Portuguese company Collab.

Learn More About IP PBX Systems

What are IP PBX Systems?

A PBX (Private Branch Exchange) is a telephone switching system that manages ingoing and outgoing phone calls for a company's personnel. An IP PBX does this and also switches calls through Voice over IP (VoIP).

PBX systems are essential for businesses that take many calls and require call transferring. IP PBX can be implemented on premise for businesses that want complete control over them, or implemented in the cloud for businesses that want a cheaper, easier to implement solution.

IP PBX solutions also often include additional features for telephony, including shared voicemail and custom extensions, this can make them a valuable tool for any business that wants more feature rich telephony.

IP PBX System Features

IP PBX Systems share the following identifiable features:

  • VoIP technology
  • Private Branch Exchange (PBX) internal network
  • Multiple phones connected to network
  • Secure internet connection for placing calls
  • Voice messaging
  • Conference calls
  • Call transfers
  • Least-cost routing for outgoing calls
  • Call history reporting
  • Extension numbers
  • Shared voicemail
  • Direct Inward Dialing (DID)

IP PBX System Comparison

When comparing IP PBX Systems, consider the following factors:

  1. Hosted vs. On-Premise System: Hosted IP PBX Systems are stored in the cloud and maintained by the vendor. On-premise IP PBX Systems have higher upfront costs and involve more IT maintenance.
  2. Hardware: Hosted IP PBX Systems only need a secure internet connection and an IP phone to make calls. Businesses that use an on-premise IP PBX System will need to purchase more equipment.
  3. Company Size: IP PBX Systems are beneficial for companies of all sizes. However, the cost of an IP PBX System is largely determined by the number of employees.

IP PBX System Price

The price of an IP PBX System largely depends on the number of users and IT infrastructure. Hosted IP PBX vendors typically charge a monthly or annual fee per user. The price of a Hosted IP PBX System starts as low as $15/user/month. On-premise IP PBX Systems require a one-time fee per user, which can range from $500/user to $1,000/user.

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Frequently Asked Questions

What is the difference between hosted and on-premise IP PBX Systems?

Hosted IP PBX Systems are cloud-based and maintained by the vendor. On-premise IP PBX Systems are installed directly at office locations.

What are the benefits of using an IP PBX System?

IP PBX Systems are scalable and can be used to place calls from multiple locations. They are also more cost-effective than traditional phone lines.

What is the best IP PBX System?

The IP PBX System with the most reviews on TrustRadius is 3CX, which is recommended for small to medium-sized businesses. Sangoma Asterisk is another IP PBX System with positive reviews for affordability.

How much does an IP PBX System cost?

The price of a Hosted IP PBX System starts as low as $15/user/month. On-premise IP PBX Systems require a one-time fee per user, which can range from $500/user to $1,000/user.