A collaboration tool that works
May 10, 2021

A collaboration tool that works

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with Cisco Webex Meetings

Cisco Webex Meetings is the second web conference and collaboration tool used in our company, the entire company has a subscription to the Webex service to communicate with clients, distributors, business partners, and between us.

Initially, Cisco Webex was the first collaboration tool used in our organization to meet with clients, the reason we started using Webex was that we expanded our sales operations, and the sales manager needed a tool to let them organize sales meetings and calls with the entire sales team. Cisco Webex Meetings gave us a reduction in our travel expenses and increased our productivity because we spent more time focused on the business and clients.
  • Meeting with full HD Experience.
  • Real collaboration experience with shared resource, whiteboarding.
  • Great user experience with native apps for any OS and device.
  • A tool for live event that let you reach thousands of people at once.
  • Lack of native integrations with Office 365 Calendar.
  • Need to improve the integration with Active Directory and radius server.
  • An easy option to integrate with other PBX rather than Cisco in order to configure the call me option in the Webex audio.
  • Reduce our cost of travel like 50%.
  • Improve our teams sales performance and presence with clients.
  • Increase our sales presentation quota.
  • Zoom
We selected Cisco Webex Meetings because for our company the security is very important.

Another reason is the quality of video and audio and Webex beat Zoom.

Other important feature is the integration with our Cisco Call Manager solution.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Webex Meetings in 3 years of using it never fails or went down when we need it, for our company it is so valuable.
With Cisco Webex, we started with just 2 users a few years ago and as we need to add more users it was very easy to do, just add more user to your account and if you have a license that all if you haven't but you can do it anyway and disc give you a trial for that new user and you bought a license later.
Cisco works well in the admin web portal, the integrations work fine if you know how to make it.
Cisco Webex Meetings is a great solution if your company have an IT Department who manage the admin portal and configure all the service require in order to obtain the 100% of the features given by Cisco with this powerful tool.

If you have a small business or no IT Department, Cisco Webex will work but it not that easy to configure all the aspects of the service like integrating Webex Meetings with Office 365.

Webex Meetings Feature Ratings

High quality audio
9
High quality video
10
Low bandwidth requirements
5
Mobile support
10
Desktop sharing
10
Whiteboards
10
Calendar integration
6
Meeting initiation
9
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
10
Q&A
10
User authentication
10
Participant roles & permissions
10