Accessing via web application version or via browser is a bit problematic some time. It is bit problematic as some companies don't allows employees to installs application on office laptops.
Ability to provide good video and content share can be improved for low speed internet connections.
More customization options can be enabled for the user for his ease of access on the main User interface.
Possibility to force a virtual background for all users from the Control Hub. This appears to be in development.
Although the product is number one in large organizations, Webex Meetings could also try to capture markets where word of mouth has better positioned other products such as Zoom.
I can't really find more areas where Webex Meetings needs to improve substantially. The tool more than fulfills the function for which it was created and competes in a great way with those on the market.
The call me feature doesn’t work sometimes and we have to make attendees physically dial in.
The screen share feature sometimes stops working while in the middle of a meeting but the audio still works. There’s no way to reconnect and continue to share the screen.
Sometimes Webex automatically mutes you when you switch from sharing your screen to not sharing your screen.
Every time you mute or unmute, the system announces that and that sometimes makes you miss what the other person is saying and there is no option to turn it off yet.
Native Webex desktop app cannot open the meetings like MS Teams and it takes some time to load the meeting and requires updated plugins.
Teleconferencing is well-done and good-quality. We had left WebEx for another solution and came back in less than 12 months with the teleconference functionality being one of the main reasons why.
As a meeting host, I like the control that WebEx gives me of the attendees, especially if we are in a forum discussion and there is extra background noise that I need to mute out.
I don’t know if this is user error but we have issues at times with giving control of a computer to another participant during a Meeting Center session.
I would like to have more control over the video, specifically being able to make the video camera the source that is shared with others in a full-screen mode.
As the administrator, I would like to be able to have more branding control.
Webex Meetings is a video conferencing platform with built-in AI and machine learning capabilities to eliminate tasks from users’ plates. It supports team meetings, webinars, online training, real-time technical support, and conference calling.
Webex Meetings pricing starts at $0.00 for a personal account that can host up to 100 participants, $13.50 per host a month for up to 100 participants, $17.95 per host a month for up to 100 participants, and $26.95 per host a month with support for up to 200 participants. It also has an “Enterprise” offering, for larger meetings for up to 1000 participants, with flexible subscription plans for interested businesses.
Key Features
Webinars
When used with Webex Events, Webex Meetings can support webinars with HD video and audio for audiences up to 3,000.
Webcasting
Events for up to 100,000 participants can be organized and broadcast with Cisco Webex Webcasting.
Online learning
Webex Training is another offering alongside Webex Meetings specifically for training purposes. For live sessions, hosts can organize breakout sessions, testing, and automated grading with over 1,000 participants.
Remote Support
With Webex Support features, users in the customer service space can utilize features like remote desktop control and live chat while providing technical support to customers.
Webex Meetings is a video conferencing platform with built-in AI and machine learning capabilities to eliminate tasks from users’ plates. It supports team meetings, webinars, online training, real-time technical support, and conference calling.
