Pros and Cons of Webex Meetings 2023

Webex Meetings

Starting at $12 per month

Overview

What is Webex Meetings?

Webex Meetings is a video conferencing platform with built-in AI and machine learning capabilities to eliminate tasks from users’ plates. It supports team meetings, webinars, online training, real-time technical support, and conference calling.

Webex Review

8 out of 10

January 10, 2023

Webex allows for employees to meet, message, and collaborate in a variety of ways that can help support business needs. Using meetings has …

A good helper Webex Meetings!

7 out of 10

January 04, 2023

We constantly join Webex Meetings hosted by our partner corporations. For internal meetings, Webex is an option, but we use Tencent …

Webex Meetings - the Future of Hybrid work collaboration

9 out of 10

January 02, 2023

In our organization we use Webex for all of collaboration needs. Our users leverage Webex calling for remote and hybrid work, They use …

Flexible, robust and global human connecting solution

10 out of 10

December 30, 2022

I manage Webex Control Hub with a team of people. Every day there are thousands of users in our organization. This product is a very …

Best UI for employees from every type of business

9 out of 10

December 29, 2022

Cisco Webex Meetings is being used throughout the organisation as a common platform for corporate meetings, presentations, content …

Cisco Webex Meetings Review

10 out of 10

December 22, 2022

We are using Cisco Webex Meetings as a standard platform across the whole organization for business meetings, presentations, content …

Webex Meetings For Home Office

10 out of 10

December 21, 2022

When Covid made working from home compulsory i looked around for a communications product I could use. I needed a secure, consistent and …

Webex Meetings ... they just work and are always on!

10 out of 10

December 16, 2022

Cisco Webex Meetings are an integral part of our daily collaboration activity. Our teams use Webex Meetings to effectively communicate as …

Webex gets a thumbs up from me!

10 out of 10

December 03, 2022

We use Webex daily. The ease of use and security is second to none. We use the record and share screen functions to share skills across …

Webex Meetings

9 out of 10

December 01, 2022

I use Webex Meetings to communicate to Cisco AM and Cisco Product Team. I also support our Sales community on the features and …

Webex - A tool that doesn't fool..

9 out of 10

November 26, 2022

We have been using Webex for more than five years now. The platform is highly secured as compared to other Online Meeting portals or app. …

Cisco Webex Meetings Reviews

10 out of 10

November 24, 2022

This software is currently being used across the company, by all employees and consultants/contractors. it is used for instant …

WebEx Meetings - Team & group calls

10 out of 10

November 16, 2022

As a small company, we wanted something that is beyond meets & simple at the same time. We tried out multiple products & eventually …

Webex - A user friendly collaboration tool

10 out of 10

November 02, 2022

I used Webex for virtual meetings and collaboration with internal and external stakeholders. Webex has helped me share my thoughts, …

Very reliable and user friendly

10 out of 10

November 02, 2022

We use Webex mostly for team meetings and also meeting with clients for product and service briefings and discussions

Read all reviews

How Webex Meetings Differs From Its Competitors

Ease-of-Use

Webex Meetings is exceptionally user-friendly. Stable performance and operation, fast analytics, noise suppression, note taking, and realtime transcription are all adding tremendous value to the organization by saving time and providing an excellent user experience.

All-in-one Platform

Cisco Jabber - better calls
Hybrid scheduler - integration with Outlook and MS Teams - better user experience and easier scheduling

Security

Allowing clients to join from anywhere, simpler administration tasks, easy to schedule, interoperability, and integrated audio recording.

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Hybrid Work Implementation Progress

The future of work is flexible. We need to meet the disparate goals of individuals in multiple locations, know the needs of our team members, and provide them a swift and simple solution.

Organizational Challenges Faced

Having the right tools to be effective at work, feeling less connected to the organization's culture, impaired collaboration and relationships, and disrupted work processes. Hybrid work is creating a need for better coordination of resources, both at home and on-site.

Ease-of-Use

Cisco Webex Meetings is a solid conferencing solution for our business. It helps our users, clients and partners to be online and connected without any issues. Overall great technology offered by Cisco for small, medium or enterprise businesses.

All-in-one Platform

We are using Cisco Webex Meetings service together with Cisco Webex Training and Cisco Webex Events. It helps our organization to connect with people anytime, anywhere and differentiate them by demand and business purpose.

Security

Cisco Webex Meetings provide us with great meeting security. You could use different features to protect your meeting like "lock the meeting," password protection and single sign-on integration.

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Hybrid Work Implementation Progress

Everything is set. All employees can choose whether to consider hybrid, work from home or back to office. This decision was easily reached between the management and staff. Technology aided this achievement by ensuring that whatever option that is chosen, adequate technological arrangement is in …

Organizational Challenges Faced

A major challenge that is common to any organization undergoing such implementation is the fear such could lead to lower productivity. But through the proper implementation of change management plan and the adoption techniques that will continuously guarantee collaboration among workers, …

Impact on Organizational Challenges

Cisco's hybrid work solutions are the major tools that enabled us to achieve the desired success. they enabled of employees to work and collaborate together as if they are still in the same office together, but they are all miles apart. Cisco hybrid solutions enabled us to share files, have …

Hybrid Work Experience

The experience has been great. Nobody ever expected the level of achievement due to the use of Cisco products. Whether we (my self, coworkers and management) are working together in the office, working from home, or working hybrid, the fact remains that, cisco hybrid got us covered. Most …

Other Products Considered

The major Cisco product that we use is the Cisco webex. This product helps our employees to work in working structure and arrangement. Cisco was considered ahead of others because it does not require any effort when our staff are changing from any working location - home to office or to any other …

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Hybrid Work Implementation Progress

The implementation has been completed and has been rolled out to the entire organization. The implementation process went smoothly. We were able to integrate Active directory authentication with Webex meeting without any issues. Along with the Webex meetings we also deployed the Cisco …

Organizational Challenges Faced

Making the webex available to all the users using outlook Security of the meetings being organized. Single sign-on of the meetings using active directory authentication was of utmost importance. Ensuring the webex is available and working all the times. We ran into some issues with the …

Ease-of-Use

Webex Meeting is the only official meeting hosting software used by our organization. The webex recording when enabled allow provides us with the real-time transcription. We are not using the note-taking features at this time. Webex has been a corporate collaboration tool. It has helped the team …

All-in-one Platform

In our organization in addition to using Webex, we use: Cisco unified communications manager provides us with the IP Telephony and instant messaging. This provides the necessary communication security. Its interoperability with the Webex is a bonus. Users can IM and then switch to the Webex if …

Cisco Products Used for Hybrid Work

Webex Meetings Webex App Webex Calling Webex Webinars Webex Events

Hybrid Work Model

Working from an office or other company space Working from home

Hybrid Work Implementation Progress

Currently, I've been working the hybrid work model for about a year. After COVID, we worked from home for about a year and a half full-time. Last summer, we implemented a hybrid work model to work from home a few days a week & work from the office a few days a week. At this point, I am in a …

Organizational Challenges Faced

The main challenges I faced personally were adjusting to a new model of work and distractions. Being at home instead of the office is a variation from my prior day-to-day so it took some time to work efficient. Also, when you go back into the office, you need to adjust to focusing on getting work …

Impact on Organizational Challenges

Cisco WebEx has been the most import tool I've utilized as a digital sales rep from 2020 to current. The way we used to operate compared to now is day and night. Our organization has transformed with so many tools to allow us to sell to our clients in modern day. WebEx meetings went from being a …

Hybrid Work Experience

Some of the benefits I've recognized working in the hybrid model is improved flexibility on where I can do my work, better work life balance, and enhanced productivity. I appreciate having the choice to work from home if there is a day where I am not feeling well. In addition, I believe this has …

Other Products Considered

I believe Cisco offer best in class tools for the modern seller and organizations of all kind. The ease of use to communicate internally, schedule meetings with clients, and take things mobile really set it apart. It also integrates with all our other selling tools which is appreciated. Other …

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Hybrid Work Implementation Progress

My company's hybrid work solution implementation plan is complete. The pandemic in early 2020 forced us to move from a traditional in-office company to one that fully supported a hybrid work solution. One of the biggest concerns throughout the transition process was endpoint security. Employee …

Organizational Challenges Faced

The main organization challenge that we faced when moving to hybrid work was ensuring the security of both our networks and the endpoints that were remotely connecting to them. Distributed systems using unknown Internet connections present a number of new challenges when compared with the …

Impact on Organizational Challenges

Cisco’s hybrid work solutions have proven very helpful in the transition to a hybrid work environment. Webex Meetings has allow for collaboration with both teammates and clients nearly as well as we were able to accomplish in person. Cisco DUO and Umbrella have helped ensure the security of remote …

Hybrid Work Experience

The biggest challenge of moving to a hybrid work model was collaboration between both teammates and customers. It is significantly more difficult to work together efficiently when not physically located in the same space. Additionally, training new hires and entry level employees proved to be a …

Other Products Considered

Cisco products are on par with other systems that we have used to facilitate a hybrid work environment. Webex Meetings is efficient, but does not require the system resources that competing collaboration tools demand. Cisco DUO and Umbrella help keep endpoints secure from unknown cyber threats and …

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Ease-of-Use

With so many utilizing the platform from home, features such as noise suppression are crucial with the unpredictable nature of the home working environment. And it is important for those features to just work for most end users, not having to be setup or customized really. The AI enabled features …

All-in-one Platform

We haven't used any third party apps with our Cisco Webex setup, so I can't really speak to the marketing integration side of things.

Security

Webex meets out needs for sure. It is a very flexible platform, so team members can connect from wherever they are on whatever device they are using at the time. It's good in the sense that most of the time, it just works. And it does give the host/moderator a lot of control for individual …

Hybrid Work Model

Working from an office or other company space Working from home

Customer Support

Everything we have ever reported to the Webex Support Team was resolved very quickly and professionally so we are happy with the current support level

Adoption

We are using it company-wide which is around 700 users at the time from more than 40 cities.

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Hybrid Work Implementation Progress

The implementation workout out really well as it integrated with our current solutions very easily. As most of the people are still in work from anywhere mode, Webex tools are making our communication much more effective and give us a feeling that we all work at the same building basically.

Organizational Challenges Faced

Of course the managers should adjust to be able to do the performance measure of the employees as the standard KPI doesnt work anymore. However Webex helps us with the best communication not only in 1-2-1 performace meetings but also the larger company wide meetings where different access levels …

Impact on Organizational Challenges

By letting employees to work from home or office and seamlessly transfer work from one place to another has been a game changer for the organization as the employee satisfaction survey shows that nobody wants to be in the office for a full working time anymore. Hence the Cisco's solutions have …

Hybrid Work Experience

Increased efficiency and effectivess as you don't have to spend time on daily commute to and from the office. It has really improved work and personal life balance which brings overall employee satisfaction to much higher level. Cisco's high quality products that are stable, fast and reliable just …

Other Products Considered

Just in comparison with the competitors, we found out, that the stability is on a different level. We have not had any issues with the sound, video or data transfer since the beginning. Everything works smooth and we all know how annoying is not to hear what the other party is saying in the meeting.

Ease-of-Use

Cisco Webex has been a great tool for our company for a very long time. Even though there are many competitors over there in a market, Cisco has shown a great stability over the time which is the main thing in any communication tool and brought a lot of very useful features to the tool.

We have not …

All-in-one Platform

We have not implemented other tools yet, however we are thinking to bring in Cisco webex training, as we need to train couple of thousands or our agents and partners and this would be a great addition to our infrastructure, as we have seen a trial version of it and it seems to be really impressive …

Security

Security is probably one of the strongest part of the tool. As we all know competitors that has grown very quickly over last months due to covid impact had a huge issues with security and our security managers has never allowed to use them as enterprise tool. However Cisco is top of the line …

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Hybrid Work Implementation Progress

Worked in Cisco any connect product which else any user to connect from home and any where out side of office. Tested testing the any connect product

Organizational Challenges Faced

Challenge is managing the load data or QoS of traffic when mass amount of data coming from anyconnect application and WebEx application while doing hybrid way of working

Impact on Organizational Challenges

Employee's prefers to work from home than coming to office which impact the hybrid work model

Hybrid Work Experience

I thinks productivity is increased in working hybrid work model because it helps employee to work more than working in office

Other Products Considered

Cisco anywork/any secure

Cisco WebEx for meeting and appointment

Cisco jabber for professional communications

Cisco Products Used for Hybrid Work

Webex Meetings Webex App Webex Calling Cisco Webex Room Series

Hybrid Work Model

Working from an office or other company space Working from home

Hybrid Work Implementation Progress

We have completed our initial deployment of an hybrid work solution based on Cisco Webex and related products. Previously users had desktop phones, and have been smoothly transitioned to using software based Webex calling. The integration of the different Webex components has enabled better and …

Organizational Challenges Faced

Our organisation had already deployed a number of competing solutions to enable remote collaboration and work, such as Microsoft Teams, Cisco Webex, Zoom, Skype. Thus the main organizational challenge we faced was choosing and then applying a single unified toolset / product set and approach for …

Impact on Organizational Challenges

Aligning and deploying a single unified and integrated suite of software and hardware products has providing savings in terms of effort to support the environments and solution, and savings in terms of training of our end users in one product suite, and further savings in terms of licensing and …

Hybrid Work Experience

Liberating the worker from the office has increased employee satisfaction in our organisation (we conducted surveys before and after our remote / hybrid work initiative was rolled out), which in turn increases talent retention and is a good story for our organisation to tell in terms of talent …

Other Products Considered

We chose Cisco's Webex and related products to support our organization's hybrid work environment because Cisco provides great in room conferencing equipment that integrates seamlessly with the Webex calling and conferencing software that our end users employ on their desktop and laptop and …

Cisco Products Used for Hybrid Work

Webex Meetings Webex App Webex Calling Webex Events Cisco Webex Desk Camera Cisco Headset 700 Series

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Impact on Organizational Challenges

Wonderful work experience being able to stay in tocuh no matter where coworkers are

Other Products Considered

Its our primary platform and is the best in class for hardware and software for video conferencing

Ease-of-Use

makes it so easy to maintain discussions through chats and video

Hybrid Work Implementation Progress

i do remote classes, and in person classes , the insights i like more in my hybrid work is collaboration between students in the room or as team in separated groups in single meet, as an instructor i did all theoretical courses as a remote even some practical instruction have been done remotely, i …

Organizational Challenges Faced

Hybrid working can damage employee relationships and hinder collaboration, one challenges of hybrid working involve communication. Employees who aren’t in the office miss out on spontaneous communication with their colleagues, and when employee relationships are largely built over remote …

Impact on Organizational Challenges

this solutions helped a lot during the pandemic and we still use it until now , with Cisco hybrid work solutions it contains all the options necessary for successful hybrid work – calls, meetings, messaging, and the possibility of connecting to other applications like microsoft team and google …

Hybrid Work Experience

It helps prevent burnouts and minimizes stress, which can negatively impact employees’ mental well-being and lead to physical ailments such as hypertension, also, remote working allows greater flexibility since we can work from any location, at any time. As such, we can balance our workloads

Other Products Considered

i have been used many other hybrid work tools existed now, but i found out Cisco products are one of the best as compared to others, we can use a workshop with many employees and students, we can organize them in separated group, they can discuss a separated speech, while they are in the same room …

Cisco Products Used for Hybrid Work

Webex Meetings Webex App Webex Calling Webex Events Slido Cisco Webex Board Series Cisco Headset 500 Series Cisco Meraki MX Cisco Meraki MR Cisco Meraki MS

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from home

Hybrid Work Implementation Progress

We fully migrated to hybrid work, this is our norm now.

Tools like Webex Suite combined with Meraki SD-WAN delivers optimal user experience while commiting the same work pace we had in our offices when we were all physically there.

We have seamless collaboration in virtual meetings with Webex, with …

Organizational Challenges Faced

Understading and mapping how our employees connect to the Internet from their houses (quality, speed and ISP), proper licensing planning, developing employee how-to guide in universal non-tech language, monitoring the onboarding process of the new tools.

Impact on Organizational Challenges

Work activities maintained top-notch/professional level, overall carbon emission was substantially lowered, resources spent with travelling and office maintenance was directed to other actions directed to our workforce.

Hybrid Work Experience

More quality time to everyone, people were kept safe in their own houses, freedom to choose where and when to work safely, securely with optimized user experience. Physical contact and presence has new meaning overall.

Other Products Considered

Cisco provided simplified experiences to everyone, everywhere. Noise cancelling and voice priorization is a must when working from home and Webex delivers that in a perfect way. Webex assistant and transcriptions makes meetings notes a lot more dynamic and easy to keep up.

Cisco Products Used for Hybrid Work

Webex Meetings Webex App Webex Calling Webex Webinars Webex Events Slido

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Hybrid Work Implementation Progress

1.) We plan what roles are hybrid , remote or full in person
2.) Hybrid work is then giving the ability to work from how with a laptop or VPN
3.) We determine what roles need what peripherals
4.) Every employee is licensed for webex
5.) We also leave it up to managers to chance plans for each of there …

Organizational Challenges Faced

Most people don’t want to come to work at all, we have a lot of staff that have to be fully in person so that’s an issue. Hard to have meetings in person meetings if people can choose own days to come in. Internet connections at home can be a problem.

Impact on Organizational Challenges

They have made it a lot easier for people to work from any location be it different offices or home and office or airport and home etc. It has allowed us to reach out to other employee demographics and locations since we can offer remote work. Another big perk is it has created more jobs in the …

Hybrid Work Experience

Work Life Balance is better, home life is better, Stress levels are down. We also have found people to be more productive. Some employees actually work longer hours since they are home and just keep going. We have found that it allows employees to be more flexible with work some take an hour or 2 …

Other Products Considered

My company is a Cisco workshop but we have used Teams zoom go to meetings on 24 etc and they all work well but webex seems to be our favorite from our product reps, the hardware we have in the footprint as well as the ease of the program it self. They listen to our feature request and we seem to …

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from home

Hybrid Work Implementation Progress

Our implementation went fairly smoothly. My entire team was up and running without any issues. The primary recommendation I have is to consider future updates depending on your IT rules. Bandwidth was not an issue for anyone in our team, audio and video both worked fine even for team members …

Organizational Challenges Faced

No major challenges. Deployment went very smoothly, we did have to reach out to their team for support for port configuration but that was a one time setup that was easy to implement. Our implementation across Mac had some challenges (primarily on Monterey) but those were also resolved by a quick …

Impact on Organizational Challenges

It has significantly reduced the amount of support tickets my team had to log with our IT team. Compared to another solution we were working on before this, Webex just works better. Our team has also been able to co ordinate our meetings much better. There are more options for presentations and Q&A…

Hybrid Work Experience

We have received good support from their team on the few occasions we had to contact them. Also worth pointing out is that Webex is a very mature product and doesnt really require a lot of outside intervention to function. Our team members have been able to join meeting from multiple locations, …

Other Products Considered

One of the primary reasons we switched from Zoom to Webex was that webex offered more presentation options. It just felt like a more robust meeting tool. It also worked better in scenarios where our users had internet bandwidth challenges (mobile data, public wifi etc). We also received a better …

Cisco Products Used for Hybrid Work

Webex Meetings Webex App Webex Calling Webex Webinars Webex Events Cisco Webex Room Series Cisco Webex Desk Pro

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Hybrid Work Implementation Progress

We are in a production environment using Webex as our solution for hybrid work.
Webex has proven to be a simple user friendly application that gets any task completed.
Webex was a working solution for us prior to the covid epidemic. Webex meetings as well as Webex calling has proven to be a …

Organizational Challenges Faced

Webex calling. We already have the ability to work remotely if the need arose but Webex calling was a deal breaker for us.
It gave the user full control of an inhouse desk environment. The deployment/configuration to our users took us roughly one week.
In and organization of 3000 plus people.

Impact on Organizational Challenges

It gave our organization the ability to work from home. Cutting cost effective for both employees an organization.
As well as a less stressful environment. No commute, no traffic and to work from your own home gave the employees a more beneficial stress free life. As for management, lower …

Hybrid Work Experience

A less stressful life. No commute in traffic, parking issues, the ability to get extra sleep and do more for your family.
With hybrid work you also have the ability to save extra money. The ability to work from anywhere. It has proven to find that work/personal time balance.

Other Products Considered

The ease of configuration and adaptability of Cisco products has proven to work for our company as well as for the employees.
We have tested other products but the Cisco solution has proven to be the best option for our company and employees. Not only hardware or software but the support Cisco …

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Hybrid Work Implementation Progress

Implementation is complete, now using it for efficient work environment.

Customer Support

Never had to deal with Cisco support for Webex, it has always worked.

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Hybrid Work Implementation Progress

We have completed our implementation of a hybrid work solution and we have found it to be flexible. There are some guidelines like distance limits, SLA's around staff if they are needed onsite.
Flexibility was key
Scalable was a factor
Adaptability we the biggest hurdle for the organization as we …

Organizational Challenges Faced

Collaboration was the largest, availability of staff when needed was the second and ultimately working with the end users home internet connection and not requiring them to have a enterprise class connection to the internet.
Implementation of supporting solutions like Zero Trust and ensuring …

Impact on Organizational Challenges

The flexibility of the solution, the ease of installation on varying corporate and home users workstations allows the organization to adapt without forcing staff to forklift their home environment.
Staff can move from home, to vehicle to office and maintain their ability to be part of a meeting or …

Hybrid Work Experience

better collaboration, effective communication and the ability to maintain the sense of in office without being in the office.

Other Products Considered

the flexibility of the products and the ease of installation and updating the software has had a huge positive influence. several other solutions required significant time to update, upgrade or even rip out and reinstall.
These were not challenges with Cisco Webex.

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from home

Hybrid Work Implementation Progress

We are provides employees hybrid work environment so they can work from home, coffee shop, airport, etc. For hybrid work model first we created clear policy and procedures and second step is ensure our employees have the right technology and equipment. Then third step is provides training to the …

Organizational Challenges Faced

When we first implemented hybrid work model so our some employees faced problem with technology and tools, like how can we connect, how to record the sessions, etc. For this we provides the training to the employees. Other problem we faced about the availability so for this we created cycling of …

Impact on Organizational Challenges

Cisco help a lot to implemented hybrid work model. When we first implemented hybrid work model so our some employees faced problem with technology and tools, like how can we connect, how to record the sessions, etc. For this we provides the training to the employees and they can learn very quickly …

Hybrid Work Experience

After implemented hybrid work model we realize that our employees are more happy because now they spend more time with family. With hybrid model our employees productivity are increases and reduces operating costs of the company. Hybrid work model provides the benefits to both, company and …

Other Products Considered

Cisco Webex Meetings help a lot in hybrid work environment. This platform is user friendly and easy to understand. Our employees easily learned all the things like how to join the meetings, how to record the sessions, etc. Cisco provides lot's of great feature in this tool. When we need so Cisco …

Cisco Products Used for Hybrid Work

Webex Meetings Webex App Webex Calling Cisco Webex Room Series Cisco Webex Desk Pro Cisco Webex Board Series Cisco Headset 500 Series

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Hybrid Work Implementation Progress

With the pandemic we had to accelerate the process of change in the way they worked and collaborated in the company, we had to quickly think of a solution that would allow us to work 100% remotely efficiently, for this we used Cisco Webex products in the cloud . Recommendations to migrate to this …

Organizational Challenges Faced

The main organizational challenges I faced when implemented hybrid work was to maintain the spirit of teamwork, synergy and interpersonal relationships among employees. Coordinating work teams and people is significantly more complex in a hybrid environment than when collaborating face-to-face. …

Impact on Organizational Challenges

I mentioned before that some of the main challenges we faced when transitioning to the hybrid work environment were related to interpersonal relationships, the coordination of work teams and overcoming that barrier of not turning on the camera to transmit video that there was originally. With …

Hybrid Work Experience

Both myself and my co-workers, employees and/or clients using a hybrid work model have experienced a simple, flexible and efficient work model, both performing tasks from home and in the office, that is to say anyware, without affecting productivity. With this scheme, the workplace is no longer a …

Other Products Considered

There are many and varied vendors on the market that in recent years have developed very good collaboration products and that may eventually compete with Cisco products, whether in terms of features, functionality or cost benefit. In this sense, Webex is, in my opinion, the market leader and the …

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Hybrid Work Implementation Progress

I like the ability to be able to work from anywhere at any time of the day. This has allowed me to use Webex Meetings to attend virtual school meetings as well as professional development that may not allow me to leave my school in order to attend. This gives me the ability to do so much more than …

Organizational Challenges Faced

The main organizational challenge that I have faced as I planned or implemented hybrid work was to be able to meet with people in person. COVID changed the way that I attended classes as well as meeting with faculty and staff for various meetings. It has also allowed me to do more by helping me to …

Impact on Organizational Challenges

Cisco's Webex Meeting hybrid work solutions have created ways for the faculty and staff to meet without the worry of COVID. We are required to have a certain number of faculty meetings each year, and Webex Meetings have allowed us meet the requirements without worry of COVID or any other sickness …

Hybrid Work Experience

We have experienced what I would call freedom to operate without being tied down to one particular place and time. We can still attend meetings, conferences, and professional development without having to give up the things that we have to do with our everyday lives. It is extremely nice to be …

Other Products Considered

I have used other products, but Cisco products have worked the best for us by providing excellent service when, and if, there is a problem. There have been other products that are not as effective in providing the service that we need to complete professional development, faculty meetings, and …

Cisco Products Used for Hybrid Work

Webex Meetings Webex App Webex Calling Webex Webinars Webex Events Slido Cisco Webex Desk Pro

Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home

Hybrid Work Implementation Progress

We've completed our implementation. We planned for a small % of employees to return to office, majority from their homes and a small percentage from work anywhere. Employees have valued our approach as they are in an everchanging world and need to flex their workstyles to adapt day-to-day. Cisco …

Organizational Challenges Faced

Shifting landscape of market, representing and accounting for diverse and myriad environments (home, coffee shops, office), employees with different technological comfortability.

Impact on Organizational Challenges

Cisco's Hybrid Work solutions have met and exceeded our expectations for overcoming our organizational challenges. Future of working is being able to bring together employees working in various environments and ensure they all have optimal experiences.

Hybrid Work Experience

Greater connection, higher communication levels, less silos, ease of work, efficiency and effectiveness of work, less redundant meetings/emails.

Other Products Considered

Cisco Collab products are the gold standard in the market. Others may try to compare but never come close. We are able to manage everything from one place, from one vendor and meet all of our needs.

Ease-of-Use

Webex's user friendliness has improved immensely over past year. With addition of noise suppression, especially during COVID times when we are all working from home, has become a key asset to a webex meeting. Notetaking makes it easy for us to be engaged in the moment, as opposed to distracted …

All-in-one Platform

Calling, messaging via Teams, and meetings are the only way to go. All of your work can be done in one app, one place, making it so easy to get work done quickly and efficiently. With everything in one place, users dont have to fumble around from app to app, and can all be done in one place.

Security

Would not consider another SaaS provider. Cisco Webex has the entire package: secure collaboration. We can share files, meet securely, and the performance never suffers. The only way to do business is with Cisco Webex. No additional steps, has made our lives easy. Control HUb management of all of …

Ease-of-Use

Noise suppression has been an extremely impactful innovation as so much of the workforce still either works from home or in a hybrid environment. Personally, I know my dog and children would have made being unmuted almost impossible on occasion without it. For one of my customers, real-time …

All-in-one Platform

Because we had a Cisco On-prem UC platform that integrates with the Webex app, we were able to leverage the app as a single source for voice messaging and meetings.

Security

Webex Meetings meets our needs and is so easy to use. Virtual schooling during the pandemic is a perfect example of this. Elementary aged children were able to participate and utilize the various functions with little or no instruction.

Security

Webex is extremely secure from end to end . Higly recommeneded

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Best of

2023

Best of

2023

Best of

2023

Popular Features

View all 17 features

Desktop sharing (658)
8.9
89%
High quality audio (666)
8.9
89%
High quality video (658)
8.7
87%
Meeting initiation (660)
8.7
87%

Reviewer Pros & Cons

View all pros & cons

allowing for instant messaging
the connection is touchy sometimes

Kyle Lewis

Technical Writer

Mutual of America (Financial Services, 1001-5000 employees)

Business seminars, for experience sharing of experts.
It can add more functions of interaction between meeting host and meeting participants.

Verified User

Manager in Marketing

Automotive Company, 51-200 employees

Video Reviews

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Pricing

View all pricing

Basic

$0.00

Cloud

user/month

Meet Plan

$13.50

Cloud

user/month

Call Plan

$17.00

Cloud

user/month

Entry-level set up fee?

Setup fee optional

For the latest information on pricing, visithttps://www.webex.com/pricing/index.html

Offerings

Free Trial
Free/Freemium Version
Premium Consulting / Integration Services

Starting price (does not include set up fee)

$12 per month

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Product Demos

WebexOne 2021 Highlights

02:15

Driving Hybrid Work | Webex by Cisco x McLaren F1

00:31

Remember commuting? Hybrid work is so much better with Webex.

01:00

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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.4Avg 8.0

8.9
High quality audio
(666) Ratings
High quality audio connection is consistently available, with few or no interruptions.
8.7
High quality video
(658) Ratings
High quality video connection is consistently available, with few or no interruptions.
7.6
Low bandwidth requirements
(632) Ratings
Software is optimized so that meetings do not require a huge amount of bandwidth.
8.4
Mobile support
(601) Ratings
Attendees can access meetings/webinars from mobile devices.

Screen Sharing

Features related to remote screen sharing capabilities.

8.6Avg 8.1

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.6Avg 8.2

8.5
Calendar integration
(630) Ratings
Scheduling capabilities integrate with users’ Calendars.
8.7
Meeting initiation
(660) Ratings
Meetings can be easily initiated, whether they are scheduled or on the fly.
8.1
Integrates with social media
(243) Ratings
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
8.8
Record meetings / events
(629) Ratings
Meetings and webinars can be recorded for playback.
8.8
Slideshows
(573) Ratings
Presenters can present slideshows during the meeting within the web conferencing platform.

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.5Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.7Avg 8.4

8.8
User authentication
(591) Ratings
Administrators can require users to authenticate their identities before joining a meeting.
8.8
Participant roles & permissions
(616) Ratings
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
8.6
Confidential attendee list
(334) Ratings
Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

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Product Details

What is Webex Meetings?

Webex Meetings is presented as an engaging, inclusive and intelligent video conferencing solution for the modern workforce that aims to:

Make meetings interactive and engaging

· Reduce disruptions with background noise removal and voice enhancement

· Enable audiences to share their reactions with animated emojis and gesture recognition

· Improve audience engagement with next-gen dynamic polling and Q&A by Slido

· Customize the stage layout to focus on the content and people that matters most

Make meetings more inclusive

· Remove language barriers with real-time language translation into 100+ languages

· Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido

· Encourage everyone to participate with breakout rooms that enable smaller group discussions

Help the user work smarter

· Make meetings more productive with automatic transcriptions, notes and highlights

· Monitor and manage work-life balance and professional relationships with personal insights

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

Supported: High quality audio
Supported: High quality video
Supported: Low bandwidth requirements
Supported: Chrome compatible
Supported: Firefox compatible
Supported: Safari compatible
Supported: IE compatible
Supported: Available for Linux
Supported: Available for OS X
Supported: Available for Windows
Supported: Mobile support

Screen Sharing Features

Supported: Desktop sharing
Supported: Document/File sharing
Supported: Application sharing
Supported: Whiteboards

Online Meetings / Events Features

Supported: Scheduling
Supported: Calendar integration
Supported: Meeting initiation
Supported: End meetings
Supported: Integrates with social media
Supported: Record meetings / events
Supported: Dial-in attendance
Supported: Online attendance
Supported: Mute
Supported: Slideshows
Supported: Media
Supported: International calling
Supported: Multiple webcam streams

Online Events Collaboration Features

Supported: Live chat
Supported: Audience polling
Supported: Q&A
Supported: Meeting space storage
Supported: Annotation
Supported: Remote support features

Online Events Security Features

Supported: User authentication
Supported: Participant roles & permissions
Supported: Participant list
Supported: Confidential attendee list
Supported: Secure file sharing

Webex Meetings Videos

WebexOne 2021 Highlights

Driving Hybrid Work | Webex by Cisco x McLaren F1 TV Commercial

Hybrid work is so much better with Webex.

Webex Meetings Integrations

Webex Meetings Competitors

Webex Meetings Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android, Windows Phone
Supported Languages	Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Webex Meetings Downloadables

Frequently Asked Questions

Webex Meetings starts at $12.

Zoom, Microsoft Teams, and GoTo Meeting are common alternatives for Webex Meetings.

Reviewers rate High quality audio and Desktop sharing highest, with a score of 8.9.

The most common users of Webex Meetings are from Enterprises (1,001+ employees).

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Comparisons

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Reviews and Ratings

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Attribute Ratings

Reviews

(1-25 of 668)

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January 10, 2023

Webex Review

Kyle Lewis

Technical Writer

Mutual of America (Financial Services, 1001-5000 employees)

Score 8 out of 10

Vetted Review

Verified User

Pros and Cons

Allows collaboration
speeds up the meeting process
allowing for instant messaging

sometimes there are outages
the connection is touchy sometimes
the app can close sometimes

January 04, 2023

A good helper Webex Meetings!

Verified User

Manager in Marketing

Automotive Company, 51-200 employees

Score 7 out of 10

Vetted Review

Verified User

Pros and Cons

Business seminars, for experience sharing of experts.
Formal business meetings.
Online news briefing.

It can add more functions of interaction between meeting host and meeting participants.
It will work better if the transfer of files during meetings is improved.
I would love it more if the connection is always good.

January 02, 2023

Webex Meetings - the Future of Hybrid work collaboration

Verified User

Technician in Information Technology

Consumer Goods Company, 201-500 employees

Score 9 out of 10

Vetted Review

Verified User

Pros and Cons

Screen Sharing and remote control of presentations by all participants
Integration with Outlook, Zoom, Teams, and the solutions we already use
Ease of use, especially on Webex boards and room kits. One click joining of meetings and integration with all of our video phones for simple remote work

The more we adopt Webex, and the more free presentations by Cisco on using it that I attend, I have a difficult time finding and faults with it.

December 30, 2022

Flexible, robust and global human connecting solution

Verified User

Analyst in Information Technology

Banking Company, 10,001+ employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Connect people effectively
Enable live meetings and presentations
Provide great analytics

simplify user interface
more integration
more user training videos available

December 29, 2022

Best UI for employees from every type of business

Verified User

Professional in Information Technology

Pharmaceuticals Company, 5001-10,000 employees

Score 9 out of 10

Vetted Review

Verified User

Pros and Cons

Animated in-meeting reactions with Gesture Control
Desktop screen and presentation sharing
Very quick and easy to join

Audio jitter
Latency

December 22, 2022

Cisco Webex Meetings Review

Verified User

Manager in Information Technology

Paper & Forest Products Company, 10,001+ employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Our users love the latest features like virtual or blurred background in calls
Very quick, easy and intuitive join experience.
Desktop and presentation sharing.
Animated in-meeting reactions with Gesture Control - it's really cool!

Bandwidth utilization.
Audio jitter.
Latency.

December 21, 2022

Webex Meetings For Home Office

peter mckenzie

teacher

Chisholm Institute (E-Learning, 1001-5000 employees)

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Allows feedback from meeting attendees. Eg clap, thumbs up
Allows sharing of documents, screen share.
Has a whiteboard you can share with

I really cannot think of anything at present.
Perhaps a selection of elevator music while you wait for meeting to start.

December 16, 2022

Webex Meetings ... they just work and are always on!

Verified User

Consultant in Information Technology

Information Technology & Services Company, 5001-10,000 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Sharing and Recording
Video Quality
Security
Simple to get started

Simpler integration with other software
Usually costs more than competitors

December 03, 2022

Webex gets a thumbs up from me!

carson Briggs

Network Engineer

forfusion (Computer Networking, 11-50 employees)

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Secure
Easy to use
Easy to look after

Third party devices can be a problem.

December 01, 2022

Webex Meetings

Verified User

Manager in Product Management

Telecommunications Company, 10,001+ employees

Score 9 out of 10

Vetted Review

Verified User

Pros and Cons

Removal of background noise to lessen distractions for other attendees
Quality of video allows for better visual of attendees when cameras are turned on.
Ease of joining - only one button to push to join

Does not always compete well with Microsoft or Zoom for SME customers
Positioning for SME customers
none

November 26, 2022

Webex - A tool that doesn't fool..

Verified User

Director in Information Technology

Education Management Company, 10,001+ employees

Score 9 out of 10

Vetted Review

Verified User

Pros and Cons

Webex Meetings helps in conducting seminars and workshops very well addressing a large number of audience.
Customize Rooms, Breakout Sessions are very well integrated.
Highly secured when compared to any other Online Meeting Platform.
Compatible with any devices, so goes with BYOD (Bring your own device).

May be integration of Artificial Intelligence will make it more powerful.
Notification through messages over whatsapp can be one more added and welcoming feature.
Cost factor should be worked out as it is a bit costly and hence give a chance to many others to opt for some alternate solution.

November 24, 2022

Cisco Webex Meetings Reviews

Olayinka Awoyemi

Advanced Analytics Specialist

Manitoba Public Insurance (Insurance, 1001-5000 employees)

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Presentations
Sharing files
Classroom training platform

None for now

November 16, 2022

WebEx Meetings - Team & group calls

Arjav Modi

Founder & CEO

Twople (Hospitality, 1-10 employees)

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Group calls
Insights
Simpler UI

More features in group call
Chat & QnA
Private call analytics

November 02, 2022

Webex - A user friendly collaboration tool

Verified User

Director in Quality Assurance

Financial Services Company, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Pros

Content sharing
Collaboration
Virtual meetings

November 02, 2022

Very reliable and user friendly

Verified User

Manager in Other

Education Management Company, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Connetivity
Clarity
User Friendly

Takes high bandwidth
Some VPN do not support

October 28, 2022

Best platform to communicate with teams and host large meetings

Ashutosh Ojha

Project Manager

umlaut company (Information Technology & Services, 1001-5000 employees)

Score 8 out of 10

Vetted Review

Verified User

Pros and Cons

Meeting recordings and reuse after meeting if someone misses the meetings.
It provide a feature of desktop sharing and application sharing
It gives you flexibility to join meet either from phone or web browser.
It provide a high definition of video and audio quality during meetings with high end resolution VC devices

UI design is atrocious and not user friendly
Webex meeting solution is costlier as compared to others
The voice of the speaker breaks quite often, which creates problems for other attendees, particularly for large meetings.

October 27, 2022

Virtual Meetings got simple and secure

Arjun Tank

Senior Business Development Manager

IT Services India (Computer Software, 51-200 employees)

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Hosting virtual Meetings and internal conferences
Enhance decision making
Record the meetings to review it later

Cost is bit higher than the competitors
Consuming quite high bandwidth

October 25, 2022

Webex Meeting a great collaboration tool

Verified User

Contributor in Information Technology

Telecommunications Company, 5001-10,000 employees

Score 8 out of 10

Vetted Review

Verified User

Pros and Cons

Allows conducting virtual meeting.
Allows attendees to join using devices (computer/phones) without any issues
Allows text messaging to team members

I find that from time to time (infrequently) the webex blanks out and requires re-connecting
The whiteboard can be made better for use with mouse

October 25, 2022

Review of WebEx from a Inside Sales Rep

Nick Melosky

District Manager

ADP (Human Resources, 10,001+ employees)

Score 9 out of 10

Vetted Review

Verified User

Pros and Cons

Allows for sharing content, making annotations, customizable presentation.
Allows for group trainings and call in which a lot of attendees are required.
Performs well for team meetings and quick communication via audio & video.

At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
Hard to navigate attendees while presenting yourself.

October 24, 2022

Overall Good Collaboration Software, But Behind Competitors in Some Aspects.

Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

Score 7 out of 10

Vetted Review

Verified User

Pros and Cons

Webex Meetings allows for efficient presentation of public webinars.
Webex Meetings allows for quick and easy collaboration across the world.
Webex Meetings allow users to join meetings without confusion.

By default, Webex Meetings starts at every boot and runs in the system tray, this seems unnecessary, it should only run when needed.
Screen sharing in Webex Meetings is a bit less intuitive than in other competing products.
The Webex Meetings interface is a bit less intuitive than other products when asking questions during meetings or adjusting device settings.

October 24, 2022

WebEx is an adequate communication tool but is quickly being outpaced in the market

Verified User

Vice-President in Other

Internet Company, 11-50 employees

Score 7 out of 10

Vetted Review

Verified User

Pros and Cons

Easy to use and manage
Works across multiple devices
Very few network restrictions

Not enough control over some features
Audio/Video quality not really adjustable for fine control
No native integration for a broadcast switcher

October 22, 2022

Easy Meetings

Nicolas Bouchard

Head Of Infrastructure

Klee Group (Information Technology & Services, 501-1000 employees)

Score 9 out of 10

Vetted Review

Verified User

Pros and Cons

Share Documents
Audio Conferences
Scheduling

Video Meetings

October 22, 2022

Not a problem to host a presentation for the whole company

Verified User

Manager in Information Technology

Insurance Company, 501-1000 employees

Score 8 out of 10

Vetted Review

Verified User

Pros and Cons

Mobile version is great
User interface is very user-friendly even for the beginners.
Stability of meetings

Host control lacks some features.
Integration might not be an easy task.
Sometimes sound quality is not the best

October 22, 2022

WebEx at its best

Verified User

Engineer in Quality Assurance

Computer Networking Company, 10,001+ employees

Score 9 out of 10

Vetted Review

Verified User

Pros and Cons

Quality of video and audio is much better than other application.
Number of users connected is more than other application.
Customization is very and configuration of user account is much easier.
User friendly options and menu, configuring the setting is really easy
Web based WebEx app is light weighted and not using much resources

Quality can be bit addressed for user sitting far from laptop.
A lot of customization will improve user activity.
Large file sharing is one area to improve.
Browser based login need some improvement,because most of times login via browser than application is really difficult
Need attention on data usage on mobile access

October 22, 2022

Cisco Webex Meetings successfully supported our organisation implementing a mandatory work from home response to the pandemic

Verified User

Professional in Information Technology

Logistics & Supply Chain Company, 5001-10,000 employees

Score 8 out of 10

Vetted Review

Verified User

Pros and Cons

Telephony conferencing
Video conferencing
Screen sharing
Instant messaging chat

Has high CPU and memory usage
Has high network bandwidth usage
Requires low network latency otherwise voice and video quality suffers

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