Sharing Files with ShareFile.
February 22, 2019

Sharing Files with ShareFile.

Chantelle Chase | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Citrix ShareFile

We use ShareFile as a solution for all our storage both internal and external. It is really nice because clients can upload their documents directly to their files and we can share documents that are secured in various ways. I found it really effective and secure to send clients or their advisors a link to their files with an expiration date. This ensures we were security compliant and reduced the risk of cyber hacking.
  • Being a secure portal for clients to upload their documents.
  • It integrates with RightSignature. This streamlined our processes because we can send to RightSignature directly from ShareFile without having to download the file.
  • It is a very secure platform with many ways to send files. We preferred the link version but you can also attach secure and send via email.
  • It would be helpful if it would integrate with more software.
  • The search feature could be improved. The filters are very limited.
  • File history could also use some improvement.
  • It has improved client experience and cut down on the amount of software we use.
  • It is very intuitive to use and most clients can figure it out without help.
  • We have cleaner data and easier to find documents.
I think it is very comparative. The pricing is a little expensive but it integrates with the software we use. The security features are the same but the usability seems to be easier and more modern.
The load time tends to be slow regardless of file size. Downloading multiple files or a zip file takes about double what a comparable software would take.
It is modern and intuitive. The user interface looks nice and is relevant to today’s market. I want to work with great looking software. This fits that.
It is well suited in a scenario when files need to be shared internally and externally. The security features are relevant and easy to use. It is not well suited to use as personal storage. Downloading files is also simple.

Citrix ShareFile Feature Ratings

Versioning
7
Video files
6
Audio files
5
Document collaboration
5
Access control
10
File search
7
Device sync
10
User and role management
10
File organization
6
Device management
10
Performance
8
Reliability
10
Storage Reports
5