My experience with Clay software.
Updated November 20, 2025

My experience with Clay software.

Fattu Razione | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Clay

We use Clay for sales management. The software provides us with real-time data about our business prospects and plays a critical of identifying high quality leads thus closing more deals. Clay is well suited in analytics and reporting. It is an easy to use tool and good for contact data management. The software artificial intelligence capabilites helps us in ensuring actionable insights effective lead scoring.

Pros

  • The software is incredibly ease to use due to its user friendly interface.
  • Data accuracy and general intuitiveness.
  • Effectiveness of the software in analytics and reporting.

Cons

  • Pricing of the product is a challenge to many users especially small organisations and businesses.
  • Limited customization.
  • The product supports only one language which is English.
  • Clay software enables us to find the best connect to build more qualified leads and ensure personalised outreach.
  • Use of the software in our organisation has promoted email marketing and content monetization.
  • The product has enhanced lead management enabling a full pipeline visibility from first contact to conversion.
The software implementation is effortless.
Availability of reliable customer support services available via phone and online chat.
Clay supports a good number of languages including, French and Spanish.
Availability of free trial.

Do you think Clay delivers good value for the price?

Yes

Are you happy with Clay's feature set?

Yes

Did Clay live up to sales and marketing promises?

Yes

Did implementation of Clay go as expected?

Yes

Would you buy Clay again?

Yes

Clay software has a free unlimited trial for beginners.
Software usability and availability of real-time customer care services.
The product has a wide range of filters and customization options.
Clay software is always updated no bug or operational inefficiencies.

Clay Feature Ratings

Advanced search
8
Identification of new leads
9
List quality
9
List upload/download
8
Load time/data access
9
Contact information
9
Company information
8
Industry information
9
Lead qualification process
9
Salesforce integration
9
Company/business profiles
8
Data hygiene
9
Sales email templates
8

Using Clay

3 - Prospecting
Sales contacts enrichment
Marketing and market research
Audience segmentation and audience building.
Campaign automation and enrichment.
50 - Seamless implementation of the software requires professionals or people with proper understanding of marketing and sales management.
Clay product users should be able to understand different integrations of the software with other tools such us customer relationship management system
Ability to come up with personalized messages for customers outreach.
Users of the software should be able to understand business workflows and have problem solving mentality throughout the software implementation process.


  • We mainly use Clay software for prospecting and lead generation.
  • Automate customers outreach and research on our competitors performance and strategies.
  • Data enrichment and automation of workflows.
  • We have been able to create lead alerts in case any change is experienced we get real time notifications.
  • Clay software has been extra helpful in extracting emails and pulling important data from our competitors websites.
  • The software has made possible for us to easily identify quality and high value business prospects.
  • Build more effective customer engagement lists.
  • Create a more reliable prospects outreach system.
The software is well suited in lead scoring and workflows management.
Product reliability in customer outreach management and segmentation.
The product is worth it from pricing to quality ecommerce services and automation of processes.

Comments

More Reviews of Clay