CMiC Cloud User
March 25, 2020

CMiC Cloud User

Jacob Anderson | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Construction Platform

Modules Used

  • Enterprise Content Management
  • FIELD: Mobile Applications
  • FIELD: Project Management & Collaboration
  • Project Controls

Overall Satisfaction with CMiC Construction Platform

It is being used as a project management software. It addresses communication between field and office, and producing necessary documents for signature with subcontractors.
  • Manages subcontracts well.
  • Manages PCI's well, keeps an accurate log and cuts down time in managing.
  • Manages RFI's well, keeps an accurate log and cuts down time in managing.
  • Bid management is archaic and needs to be reviewed and rewritten.
  • Punch list has been in beta for 18+ months, and still has issues that have not been resolved.
  • Security is a monster for a mid-sized company such as ours. Simplifying the security issues would be helpful.
  • Improved workflow for RFIs, submittals, etc... have lessened our office staff by 1 or 2 employees.
We evaluated Procore, but couldn't get past their pricing structure. It just didn't make sense to pay more money to Procore, based off of the success of our company. We were more inclined to us a user based fee system that seemed to encompass all facets of construction.
CMiC has a fairly rigid support system, and it feels that support is responded as if they were reading from a script. They do respond in a fairly timely fashion, but I am not sure that all of their teams are on the same page at all times.

Do you think CMiC Construction Platform delivers good value for the price?

Yes

Are you happy with CMiC Construction Platform's feature set?

Yes

Did CMiC Construction Platform live up to sales and marketing promises?

No

Did implementation of CMiC Construction Platform go as expected?

No

Would you buy CMiC Construction Platform again?

Yes

CMiC appears to be geared toward the larger construction companies, that can afford to have full-time IT support staff. Mid sized companies may struggle with it, for lack of full-time support. We have not had good luck inviting collaborators to the platform and it seems to struggle when we try. There are other more intuitive platforms that may be better fit for the small customers.

CMiC Construction Platform Feature Ratings

Plan distribution & viewing
1
Plan markups & sharing
1
Document sharing
6
Issue tracking & punchlists
6
Photo documentation
7
Jobsite reports
8
RFI tools
9
Collaboration & approvals
5
As-built drawings
1
Mobile app
1
Submittal design and management
3
Job costing
6