Review By an Engaged and Detailed User
June 27, 2020

Review By an Engaged and Detailed User

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

ERP & Financials

Modules Used

  • Accounting & Financial Controls
  • Asset Management
  • FIELD: Mobile Applications
  • FIELD: Project Management & Collaboration
  • Human Capital Management & Payroll
  • Project Controls

Overall Satisfaction with CMiC Construction Platform

It is being used across the entire organization from Accounting to Payroll to Project Management. It helps keep the organization structured and on the same platform to easily access data.

Pros

  • Project controls
  • Budgeting
  • Ability to create custom dashboards

Cons

  • Document storage
  • Human capital management
  • Reduce glitches
  • Improved forecasting
  • Improved access to data
  • Common platform
We selected CMiC due to the ability to use one platform for the organization. We still do need to use other software to successfully accomplish projects.
The support portal is great and responsive. However, there are limited guides and help questions. Support is also limited by account management and programming. It takes a long time (usually months) to get anything fixed by programming.

Do you think CMiC Construction Platform delivers good value for the price?

Not sure

Are you happy with CMiC Construction Platform's feature set?

Yes

Did CMiC Construction Platform live up to sales and marketing promises?

No

Did implementation of CMiC Construction Platform go as expected?

No

Would you buy CMiC Construction Platform again?

Yes

I would recommend CMiC, however, it has a lot of glitches and is not always reliable. The system is sometimes down and support fails to acknowledge this. Also, there is limited user support available online. It would be nice to have more information and training available. It is hard to set up, however, once established, it is good to use and maintain.

CMiC Construction Platform Feature Ratings

4.5
Plan distribution & viewing
4
Plan markups & sharing
1
Document sharing
1
Issue tracking & punchlists
5
Photo documentation
5
Jobsite reports
6
RFI tools
5
Collaboration & approvals
5
As-built drawings
5
Mobile app
4
Submittal design and management
4
Checklists
4
Meeting Minutes
5
Specifications
5
Change orders
8
5.2
Takeoff tools
1
Job costing
8
Cost databases
8
Cost calculator
8
Bid creation
1
3.3
Employee demographic data
4
Employment history
4
Job profiles and administration
4
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
1
Organization and location management
3
Compliance data (COBRA, OSHA, etc.)
3
4.9
Pay calculation
4
Support for external payroll vendors
3
Off-cycle/On-Demand payment
4
Benefit plan administration
5
Direct deposit files
8
Salary revision and increment management
5
Reimbursement management
5
5.0
Tracking of all physical assets
5
7.8
Dashboards
8
Standard reports
6
Custom reports
9
Data exportability
8

Comments

  • Taz Adamjee | TrustRadius Reviewer
    Taz Adamjee
    (Vendor Representative) commented 4 years ago
    Hi there! Thanks so much for taking the time to write this review. I appreciate the honest and candid feedback here. I’m glad to hear that CMiC is being used across the entire organization. Regarding your note on online Support Resources, we continue to add and update the CMiC Knowledge Base. Please continue to leverage https://support.cmicglobal.com. As an FYI, we are also in the process of building out a catalog of R12 onboarding and training videos. We'll share more information on this when the catalog is made available to existing customers. I'm always happy to set-up a time to discuss your review (and CMiC experience) further. Please feel free to reach out to me at Taz.Adamjee@cmicglobal.com. Thank you for being an engaged user! Sincerely, Taz Adamjee Head of Customer Success

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