Good ROI but needs a few improvements
November 05, 2025

Good ROI but needs a few improvements

Ebad Ur Rehman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Prospector
  • Cognism Chrome Extension

Overall Satisfaction with Cognism

We use Cognism as a Sales Intelligence platform. It helps us in identifying verified email addresses and mobile numbers of our prospects. Other than that, I use Cognism for leads list building and enrich a current set of leads as well. The quality of data is good, and we get less bounce emails

Pros

  • Quality of prospects
  • Leads list building
  • Enriching current set of leads

Cons

  • The mobile number quality needs to improve as the connect rate is lower
  • It should also add sub industries to contract the list and find ICP
  • The AI assistant is not ideal
  • The bounce rate is lower now by 50%
  • The lead quality is improved by 20%
  • We need all in one platform so we dont have to navigate between bundle of tools
Its a good tool gives good ROI but would love to have one tool that does all. We have Cognism for data intelligence and Salesloft for execution. If Cognism can have Salesloft functionality, integrate AI well, and gives us the option to build leads list in particular industries like HVAC, Data Center, Property Management, that are not available yet, I'd give it a 9
Cognism is good in terms of email quality but fails in providing additional functionality of execution. Besided that the AI assistant fails miserably, that can be improved to provide and help sellers build leads list and maintain a pipeline. It should also recommend leads based on user's previous activity and so on and so forth.

Do you think Cognism delivers good value for the price?

Not sure

Are you happy with Cognism's feature set?

Yes

Did Cognism live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cognism go as expected?

Yes

Would you buy Cognism again?

Yes

Its a good tool, the quality of data is good specially for emails. So its going to be a good addition in sales tool arsenal for sales teams. However, there are some areas that can be improved significantly like AI Assistant, Quality of mobile numbers. It is less appropriate if teams are looking to execute candeces as well

Cognism Feature Ratings

Advanced search
5
Identification of new leads
4
List quality
5
List upload/download
9
Ideal customer targeting
5
Load time/data access
6
Contact information
6
Company information
4
Industry information
6
Lead qualification process
4
Smart lists and recommendations
5
Salesforce integration
9
Company/business profiles
4
Data hygiene
5
Automatic data refresh
3
Tags
4
Filters and segmentation
7

Comments

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