Conceptboard - A great concept but lacks a punch
May 19, 2022

Conceptboard - A great concept but lacks a punch

Abhishek Roy | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Conceptboard

Business problems that Conceptboard addresses -
1. Virtual whiteboarding and collaboration for onsite & offsite teams. Really does a great job in this particular use case
2. Project management - especially product management in an agile setup.
3. Brainstorming, and design collaboration including an all-hands approach to it

Scope of our use -
1. Virtual and online brainstorming for new projects, product ideas, backlog refinement, etc.
2. Really helpful in agile setup - Daily backlogs, retrospectives, etc.
3. Integrations with existing collaboration software
  • Whiteboarding - Helps teams to just use the tool as a whiteboard to help brainstorming
  • Templates - Pretty good templates to just drag and drop and use in a project. Helps with quick turnovers
  • Designing - Helps UI/UX , design teams a lot with user mapping, workflows, etc.
  • Integration - Could really improve the integrations with existing software, especially Jira which developers majorly use
  • Mobile apps - At least while we were using Conceptboard, they did not have mobile apps which made it a little challenging to use on the go.
  • Loading - If you switch b.w browser windows, it loads and this takes some time every time. Not ideal and should not happen
  • Positive - During peak COVID season, Conceptboard really helped in having whiteboard sessions with folks all over the world. Positive ROI in the beginning
  • Negative - Due to the lack of integrations & embed options, it eventually was not a smooth option anymore.
  • Negative - Lack of mobile apps was one of the major business objectives here as this is required on-the-go.
Initially, we selected Conceptboard due to its quick TAT with respect to integration and implementation. Also, it is a quite cheaper option as compared to its direct competitors. The main reason to select Conceptboard was - 1. The infinite canvas really helped with longer sessions 2. Pricing 3. Free version and pretty good customer support

Do you think Conceptboard delivers good value for the price?

Yes

Are you happy with Conceptboard's feature set?

No

Did Conceptboard live up to sales and marketing promises?

Yes

Did implementation of Conceptboard go as expected?

Yes

Would you buy Conceptboard again?

No

Miro, MURAL (formerly Mural.ly), Asana
Well suited -
1. Whiteboarding, brainstorming, designing, workshops, etc.
2. Templates - Pretty good repository of ready-to-use templates esp for project management, agile, etc.

Less appropriate -
1. Anything that requires integration with existing enterprising software - limitations like no integration with Jira, Asana, etc.
2. Embedding anything related to images, videos, etc. The embed is not very smooth, it lags, and sometimes straight out doesn't work
3. Image search - Many competitors provide this feature and hence Conceptboard lacks here

Evaluating Conceptboard and Competitors

  • Price
  • Product Usability
Price - This was the most important factor as we were just jumping the whiteboarding world and this was a relatively cheaper option to do a full-fledged onboarding