Concur integrates seamlessly and assists in productivity
January 15, 2020

Concur integrates seamlessly and assists in productivity

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense
  • Travel
  • Approvals
  • App Center

Overall Satisfaction with Concur Travel and Expense

The entire organization uses Concur Travel and Expense to record both purchasing card expenses, as well as travel-related expenses. It addresses the business needs of organizational support for corporate-wide purchasing and travel logistics. The tool allows for easy travel estimating, planning, and booking flights, rental cars, hotels, and trains. It's an integrated system that connects to our corporate credit cards to help efficiently manage expenses.
  • Concur is an integrated system that connects to our accounting and purchasing systems to aid in productivity.
  • It's a user-friendly platform with mobile capabilities.
  • The tool to send in receipts is sometimes tricky. They don't always add in real-time, and they are difficult to read and determine which receipt to use when uploading multiples.
  • Multi-city booking has some required fields that are occasionally complicated.
  • Mobile capabilities for more convenience.
  • Online receipt tracking.
We used GetThere in the past, and the reimbursement process did take longer. It was still a user-friendly tool, but didn't have mobile capabilities. We also had to submit receipts manually, which was a much longer record-keeping process and involved a huge paper trail. This tool is much more efficient and sustainable.
I don't know all the different systems that Concur Travel and Expense are integrated within our organization. We have various departments that are in charge of all the integration aspects, and I'm just a professional user. I do know it connects to our email, internal policies, and travel cards, and likely through our SAP system.
This tool helps our organization evolve, grow, and adapt by incorporating user-friendly mobile capabilities. With more and more teams working remotely and traveling more often in a global company, we need the ease of use of a tool like Concur Travel and Expense to manage our workload efficiently and productively.
Concur Travel and Expense benefits our organization's users from an administrative standpoint immensely. It helped us remove the additional step of copying and sending out receipts manually to our accounting organization. This tool allows for receipts to be uploaded and sent through the Concur tool, and assists with paper record-keeping needs immensely.
Concur Travel and Expense is well-suited for travel and expense management. It's an integrated tool that connects to our internal policies and systems to make traveling and purchasing easier on employees. I recommend this tool as a user because it's relatively easy to figure out how to use, and it has strong mobile capabilities.