Item: SAP Concur
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Concur Travel and Expense at my company for corporate travel and expense tracking. The entire organization currently uses it to manage all travel and expenses. It keeps track of trips and allows us to keep our travel rewards programs in the software as well.

Pros and Cons

Travel is very easy to search and find the best options
Very intuitive interface for travel and expenses
Allows entering travel and expense preferences to make it easier
Mobile app is great for entering receipts quickly

Reporting could be improved for finding expense reports for my employees
Interface could use a facelift to make it more modern

Return on Investment

Our security has been greatly improved with this tool
We save money and time with the automation in this tool
Auditing is easier with this tool

Alternatives Considered

IBM Cognos Analytics

I felt Concur was more intuitive and less buggy then Cognos when I used it years ago.

Concur Travel and Expense Integration

I'm not familiar with any integration we have done to ERP systems.

Concur Travel and Expense Innovation

Concur Travel and Expense has helped automate and improve our response time for expense reimbursements.

Concur Travel and Expense Customer Experience

For me personally, it has helped manage my employees' expenses and makes it very easy to review and approve. Setting up corporate trips for me or my team has been made a simple task with the simple UI to book a trip.

Likelihood to Recommend

Concur Travel and Expense is a superior tool for an enterprise that needs to have a concise and intuitive tool for booking travel and report expenses. This may be less suited for a very small company since this may be overhead that isn't needed and an expensive option.

Concur gives us more time to get valuable work done

Software Version

Modules Used

Overall Satisfaction with Concur Travel and Expense