De facto expense claim app for cost-conscious businesses!
December 07, 2020

De facto expense claim app for cost-conscious businesses!

Ivan Leung | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense

Overall Satisfaction with Concur Travel and Expense

It is used across the company for all company expense claims and is especially useful in combination with company-issued purchase cards. Standardizing data entry points allows ease of claim approvals and review downstream. Built-in data checks also minimize data entry issues and ensure employees submit required supporting materials before approval.

Pros

  • Mobile app
  • Standard template

Cons

  • Autofill
  • Save time on data entry and correction.
Very similar, with enterprise pricing being a major differentiator.
Open source programming languages to integrate Concur data with organizational hierarchy and employee data to analyze and optimize spend. For example, instead of multiple business trips by individuals, a one-time conference may be more suitable and cost-effective. Unnecessary and non-business related expense claims may also be flagged for further investigations and setting of policy.
The mobile app had immensely helped with gathering data and automating certain parts of the workflow. Associating certain routine spends to the correct item categories, instead of users having to manually select, reduces the chance of error and standardize data enter for downstream analyses. A timely update on the approval process and also reduces unnecessary bottlenecks.
Provided employees use company approved purchasing cards, there are fewer chances of forgotten expense claims and incorrect data entry. Automated expense claim categorization reduces employees’ cognition load and mobile app receipt scanning facilitates entry of relevant supporting materials to avoid issues in the approval process. Regular updates of approval workflow ensure employees are aware of any bottleneck.
Companies seeking an automated approval system for expense claims and having the ability to perform analytics to optimize spend and detect potential anomalies can benefit from using the software. This is especially valuable for companies with a larger employee base where maintaining a database for such data can add unnecessary overhead. Smaller companies and those who don’t have much sundry/routine operational expense may not benefit from the software.

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