SAP Concur: a great expense solution for the worker on the go.
December 08, 2020

SAP Concur: a great expense solution for the worker on the go.

Alex Giralias | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense

Overall Satisfaction with Concur Travel and Expense

We use SAP Concur Expense across the entire business - it's used for claiming any personal expenses incurred during business operations.
  • Easy to use.
  • Mobile App is useful.
  • OCR recognition of receipts works well.
  • Expense assistant AI works well.
  • Some of the categories are too restrictive sometimes, but I'm not sure if those are set by the application or the company.
  • Not involved in this part of the software, I'm just a user.
I've never used any other expense solutions.
The mobile app, in conjunction with the receipt recognition with a mobile camera, makes doing your fuel and mileage claims on the fly very easy.
Again, the only thing I really use it for is fuel and mileage claims, which are made effortless by the mobile app and receipt recognition with a mobile camera.
Works well for mileage, fuel claims, and regular expenses. However, it can get a bit more tricky when you want to do something one-off or unique to get the right categories for it.

SAP Concur Attributes

Do you think SAP Concur delivers good value for the price?

Not sure

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

It's very intuitive and easy to use.
  • The automatic receipt recognition.
  • The expense assistant AI.
  • None come to mind.
I'm not involved in this side of the software.
I'm not involved in this side of the software.
I'm not involved in this side of the software.

Using Concur Travel and Expense

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
Yes - It works just as well if not better than the non-mobile interface.