SAP Concur: The Onestop Shop for Handling Business Travel & Expenses
December 15, 2020

SAP Concur: The Onestop Shop for Handling Business Travel & Expenses

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

Concur [Travel and Expense] is being used across my entire organization.
Concur is the standard tool our company requires employees use to book business travel- flight, hotel lodging, and car rentals.
Concur gives our company an easy to use tool that reduces the amount of time current administrative staff needs to devote to helping employees book conference/ convention, trade-show, office-to-office, and customer visit travel etc...
It also helps reduce the need for our company to hire travel agents or additional staff devoted to scheduling business trips.
  • Easy to use travel booking tool
  • Seamless integration of travel costs and expense reporting
  • Very informative travel agency support staff
  • Receipt uploading could be improved
  • Automatic expense categories are not 100% consistent
  • Timing of automated expenses can be reduced
  • Concur reduces the expense submission time drastically
  • Concur provides a suitable way to track business expenses
  • Concur greatly simplifies the expense re-imbursement process
Against the competition Concur [Travel and Expense] is more widely accepted by most companies worldwide.
In many organizations, Concur is deemed the standard travel and expense reporting tool for employees to use for booking business travel- flight, hotel lodging, and car rentals.
Using Concur doesn't require a lot of training or have a huge learning curve, it is an easier tool to use vs. other travel and expense reporting tools available in the market.
Integration with SAP HR tools like Success Factors is also achievable with SAP Concur.
This integration looks to be seamless on the front-end, but most likely requires some back-end work, albeit known to the end-users which is a good thing.
It's safe to say SAP has other integrations with its various other software tools that I'm just not aware of or have experience with.
Concur [Travel and Expense]'s best and most useful features are scheduling business travel- flight, hotel lodging, and car rentals for employees.
Additionally, Concur reduces company's operating expenses by reducing or eliminating the need to to hire travel agents or additional staff devoted to scheduling business trips i.e. conferences & conventions, trade-shows, office-to-office visits, and customer visits.
Tracking and submitting expense reports with SAP Concur is also an significantly used feature.
Concur [Travel and Expense] is being used across my entire organization yet its biggest impact is in the reduction and elimination of requiring the company to hire or contract with another company to handle travel scheduling and/ or expense reporting, both very vital in industries and firms like mine where employees are required to travel 25%-75% of the time in order to perform the duties of their jobs.
Those duties can include meeting with customers, attending industry trade-shows, having face-to-face meetings with potential new clients etc...
Concur [Travel and Expense] is a great tool for employees booking business travel to/ from conferences/ conventions, trade-shows, office visits, and customer visits...
For scheduling simple, low cost business trips that require are low expense and don't require receipt submissions, going through the process of submitting an expense can be viewed as overkill and a simple email to management/ accounting may be more ideal.