Overall Satisfaction with Concur Travel and Expense
Concur Travel and Expense has allowed us to unify all our travel-related expenses seamlessly. It makes it very convenient for employees to raise travel requests and provides a properly structured methodology to complete the entire process. Employees can easily update all travel-related expenses and get them approved by the respective admin person. Also, at the admin end, the process has been simplified greatly, allowing them to easily work on these raised requests. It also helps in an audit of all the expenses.
- Structured and easy to manage all entries
- Ease of integration with other modules
- Centralized platform for all expenses and bookings
- Some times due to high load the application has a sluggish response.
- The search engine used for bookings should be optimized.
- Some features are hard to understand.
- The admin team's work has been streamlined thereby improving their efficiency.
- Creating trips has become simple therefore employees can easily claim their expenses.
- This has allowed us to clear our audits without any hiccups.
We have primarily kept our trust in SAP products, as we have implemented many of their modules at our organization. Concur provides one of the best solutions in the market, although a bit pricey it provides most of the critical functionalities which are required at our organization. Therefore, it was an obvious choice for us.
As mentioned earlier we have different SAP modules integrated at our organization, we also have Concur Invoice which allows us to keep track of all these expenses by generating comprehensive invoices. This has allowed our admin department to easily keep track of all expenses no matter how minute they are.
Concur Travel and Expense has efficiently carried out the work as per our expectations, we have been able to streamline our entire process pertaining to travel management. This has helped us to keep our budgeting goals intact and we have ensured that very minimum issues are faced due to this. Especially our admin team has benefited substantially.
Concur Travel and Expense as mentioned earlier has made it easy for the admin department but also at the employee end we have been able to clear our expenses easily. Earlier it used to be a tedious task to generate a trip and then maintain all expenses till the end of the trip to clear out the reimbursement process. Now we can do this all on the go and upload expenses in real-time.
Do you think SAP Concur delivers good value for the price?
Are you happy with SAP Concur's feature set?
Did SAP Concur live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Concur go as expected?
I wasn't involved with the implementation phase
Would you buy SAP Concur again?
As mentioned earlier Concur Travel and Expense provides a unified solution for all your travel-related needs. It is a very seamless platform wherein you can easily book trips and add their subsequent expenses under the same trip. Although, when you upload a large amount of data or receipts the application seems to give a sluggish response. All in all, it provides a great solution for your organization.