Overall Satisfaction with Concur Travel and Expense
The expenses that occurred during official work can be put up for reimbursement. Like during work from home, the internet Reimbursement could be done by uploading a GST invoice on Concur. Similarly, while going to the client's site the traveling cost could be reimbursed. It has a good user interface to understand how to do the reimbursement. Also, multiple bills can be uploaded. A responsible person gets notified once you have uploaded everything.
- Internet reimbursement could be done easily on it.
- Covid vaccination reimbursement were made through Concur.
- Travelling expense and Sodexo expenses could be done via Concur.
- Easy notification and UI is very well maintained .
- Searching for project code is hard.
- Searching and suggestion of responsible person to be notified is hard.
- Mobile app and laptop UI is little bit different as you're not able to edit most of the details in mobile app.
- Faster reimbursement was the best thing.
- Expense history was easily accessible.
- Easy to use to show reports during audits.
SAP HR, my connect, payroll and Outlook are the apps integrated with Concur Travel and Expense. So these are interlinked with each other so as to access employee details, bank details, finance reporting, notifications via email. Excels at generating reports. If advance payment is to be done then it comes in payroll well in advance too.
As COVID-19 hit the world, to reimburse your amounts you were not able to hit pen and paper for details and send the invoice to the company. Concur travel and expense made it easy to do everything online. As it was cloud based so you didn't have to worry about storage space too.
Employees are very well happy to adapt to using Concur Travel and Expense. Everything you reimburse is recorded properly and audited. Reports are easily generated and can be accounted for. The finance team can get a proper overview and make fewer errors. Most of it system based which means fewer human errors.
Do you think SAP Concur delivers good value for the price?
Not sure
Are you happy with SAP Concur's feature set?
No
Did SAP Concur live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Concur go as expected?
I wasn't involved with the implementation phase
Would you buy SAP Concur again?
No