Two Years Experience with Conductor
November 10, 2017

Two Years Experience with Conductor

Jay Mize | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Conductor Searchlight

We use Conductor in our marketing and communications department as part of our SEO strategy. It helps us perform keyword research, track trends, conduct competitor analysis, and run monthly SEO reports.

Pros

  • Conductor routinely updates the Conductor platform with new tools and features.
  • Conductor makes performing keyword research easy.
  • Conductor's reporting structure is very modular, offering many options to get as granular or broad as you need.
  • The online chat is very fast, accurate, and helpful.

Cons

  • There appears to be no way to track backlinks.
  • The automated reports make monthly reporting easy.
Conductor's support is some of the best I've ever experienced. Their online chat feature is always answered quickly by a live person in their office, and the few times they haven't been able to help me immediately, they find an answer within a day and email you the response.

I have had a few different customer experience managers, and they've all been very knowledgeable and helpful. We have monthly touch-bases where we discussion previous successes and plan for what's ahead.
We have experience with and/or have considered using BrightEdge, MOZ, and SEMrush.
Conductor helps you provide a strong SEO foundation both when starting a new campaign and for ongoing maintenance.

Conductor Feature Ratings

SEO
9.2
Keyword analysis
10
SERP ranking tracking
10
Competitive analysis
9
Site audit / diagnostics
8
Site recommendations
9
SEO Channels
9.0
Local SEO
9
Mobile SEO
9
Global SEO
9
SEO Platform & Account Management
10.0
Multi-domain support
10
Integration with web analytics tools
10

Using Conductor Searchlight

InsightStream provides a quick snapshot of your weekly performance, and the highly customizable Workspaces make reporting easy.

Comments

  • Joe Taylor | TrustRadius Reviewer
    Joe Taylor
    (Vendor Representative) commented 8 years ago
    Jay - thank you for sharing your experience. We know you're busy, so it means a lot to us that you took the time. We're glad you've been having a good experience overall and especially with our Customer Success team. Our chat team works really hard to swiftly answer all questions and I will definitely be forwarding this review so they can see the appreciation. Regarding your linking needs, I am sure you are aware of our Moz integration into Linkcenter, but if you need something more advanced, let us know because we have different solutions that may be helpful. Thanks, Joe Taylor Director of Customer Success jtaylor@conductor.com

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