Conga Contracts Makes Sales & Customer Service More Productive
March 01, 2021
Conga Contracts Makes Sales & Customer Service More Productive
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Conga Contracts (formerly Novatus)
Many departments in our organization are using and enjoying the productivity benefits of Conga Contracts. Our sales, tech team and customer service members communicate in various ways with customers and suppliers. The Conga Contracts application is built into our CRM, Salesforce, which allows for easy quoting and price checks. Conga allows us to utilize pre-formatted plug and play templates.
- Integrates with Salesforce seamlessly.
- Available to setup in button format for users.
- Works quickly to pull in existing information from various sources.
- Difficult to learn at first.
- Lacks conditional formatting capabilities.
- Expensive.
- Faster quote creation.
- Better customer service.
- Employee productivity boost.
We did not have an automated solution for quoting previously to Conga Contracts. Instead, we were using Microsoft Word and it took much longer and was less trackable.
Do you think Conga CLM delivers good value for the price?
Yes
Are you happy with Conga CLM's feature set?
Yes
Did Conga CLM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Conga CLM go as expected?
I wasn't involved with the implementation phase
Would you buy Conga CLM again?
Yes